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"the 15th floor had a little bad scent including my room it was uncomfortable for the first couple hours. "

"This hotel was a nightmare. I arrived at Panama City from Ecuador at 8:30pm, but NO Shuttle was available as they advertised on Expedia, and even worse, there was no one to answer the phone at all. I emailed, texted, and called the hotel right after I received the book confirmation from Expedia and the day BEFORE my arrival because it was my first time to visit Panama. The property NEVER responded, so I had to call Expedia at the airport after my arrival. Long story short, Expedia could NOT...

"Next time you rent a property , tell the people the pool is being closed on Saturday for a special event /Private Party. Are you crazy??"

"5star for sure !!"

"Excelente desayuno regular"

"Reservar con expedía. Lo peor. Robo"

"Excellent hotel and great staff - everybody from the front desk to the restaurant staff to especially the housekeepers really make this hotel so comfortable and welcoming. The rooms & entire property are updated, clean & very comfortable. The location is central, perfect to explore by foot or short taxi rides, and has bars/restaurants, grocery & convenience stores within easy walking distance. We had a suite this time and, wow, it will be hard to go back to a regular room."

"Was a nice stay"

"The room was very nice, air conditioning worked well, great area close to shopping mall "

"great service all round "

"Espectacular "

"Part of our extended stay at this hotel, the customer service team was very kind and assigned us the same room."

"Todo estuvo perfecto c hermoso hotel y la atención increíble, súper recomendado "

"The property was amazing but the communication with the host was very bad. None of the communication channels work. Luckily the building’s reception desk compensated and the apartment was very good. "

"A pretty good place."

"Clean room, the staff were friendly as always. Amazing pool area and good food!"

"Beautiful hotel. Great location. Casino attached to the hotel. Beautiful pool with a great view of the water. Amazing gift shop with extremely reasonable pricing. Great breakfast spread. Excellent service from the concierge. Highly recommend this hotel and that you take a room with an ocean view. Five star rating all across the board. "

"La ubicación del hotel es excelente y el personal de gran calidad humana y profesional. "

"A run down property, poorly maintained. The gym is dirty with 1 bumbell of each weight no pairs, staff barely understands english. Room attendant did a good job. Breakfast was OK and really why i booked here. A real 2 star spot. "

"Las Habitaciones mal estado, cucaracha, las alfombras con mal olor y sucias, las sabanas con mal olor, el mismo cuarto huele horrible a humedad. fatal no vuelvo mas."