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"The evening festive food we had was excellent along with excellent hospitality. "

"Friendly reception staff. Room was very clean and well laid out. Lovely stay. Easy to get to shops and amenities a short walk away "

"The Stay was excellent. Staff helpful and friendly. Would definitely recommend. Good Breakfast Loved the Christmas Decorations. "

"Second visit in just over a month. With the Christmas parties in full swing the hotel still delivers. Great staff and god good as before. Room was clean and well appointed. Good value for money even at this time of year"

"All good 😊 "

"A great stay,nice clean room, comfortable bed. All the staff were friendly and helpful,nothing too much bother.A good location,close to the station and retail park.We hope to stay here again when we next visit Norwich. "

"The food in the Brasserie was superb. Overall excellent facilities and helpful staff."

"The staff were brilliant, the room spotless and the food excellent "

"The checkin was great. Staff could not have been more helpful. The room was really lovely - big with a large bathroom with lovely big fluffy towels and good quality shower, shampoo and conditioner lotions. We had dinner which was very good."

"Staff friendly as always , lovely hotel in a lively town . The walk along the prom is always enjoyable - nice scenery and plenty of fresh air. Always look forward to our 4 - 5 weeks at the Cliff each year "

"Great hotel, fantastic service, could not fault it. "

"Not sure about pets, but in cold, windy weather and rain, it was the most comfortable place to stay."

"The rooms were spotless, service brilliant and a great breakfast Thank you Happy Christmas "

"Everywhere in the hotel was spotlessly clean. Staff were brilliant, especially the reception and breakfast ladies. Full English was exceptional. Evening meal was very good quality and reasonably priced. The spa was quality, and clean. We shall definitely be returning in the new year *****"