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"Room could have been cleaned better. The restroom had ants and mold. Also, the sellof marijuana was all down the hallways day or night. "

"It would’ve been better the bed had a big dip in it n they said that there wasn’t anything that they could do and the bathroom had broken shelves "

"Horrible service around the whole hotel. Food and drinks in restaurants and service in general is pretty bad. People work angry, no smile and serves you as they are doing a favor. This hotel do not look as part of others high end Hard Rock Hotels around the world. "

"I checked in a little late, and I needed a handicap room and the desk clerk went above and beyond to get my room switched so that I would be comfortable. The valet Cory was great, we openly prayed together at 5 am in the valet area and that just sent an amazing tone for my day. Great property and fantastic staff"

"Clean room with a great view! Nice amenities and comfortable environment "

"Our room was relatively clean, but it reeked of cleaning solution-so much that we could hardly stand to be in the room. Overall, the entire complex needs a good cleaning-minus the strong smell!"

"The Palace had very clean rooms, staff was friendly. The Casino was clean and wiped down at all times. The only thing I would rate low, would be the buffet, steamed shrimp were very mushy and food was very bland. The buffet staff was very friendly though. Will book again. "

"Only problem we found was thermostat would say room was 68 degrees and clearly wasn't, was more like 73 or 74"

"Great stay"

"The room was clean but had a smell of old mop water and bleach, the carpet felt wet and the bedding felt wet as well"

"Parking was great Staff were pleasant and great Room was cozy and comfortable Only floors a bit dusty sheets was not that clean Sink handle had water stain Bathroom sliding door needs to be clean"

"Staff was friendly Property was clean inside and outside Nice pool Comfortable bed "

"The room was clean "

"The staff was nice it was very clean and quiet I will be back "

"I was very impressed with the property!"

"Beautiful "

"Dog were welcome in the hotel."

"The rooms were very clean; staff was excellent "

"Roaches was crawling all in the room floor looked and felt like it had not been cleaned in days. Housekeeping was smoking in the rooms while cleaning them. Over all very nasty. "