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"Nice place, many very specific rules especially about hours and reservations. Employees were so nice, friendly and helpful. Booking excursions and restaurants most frustrating part of experience. Housekeeping was very good. Not likely to return but overall positive experience."

"The hotel was clean and the staff was very friendly everything at the hotel was amazing except the beach it’s full of plants you can’t swim and rocks all over the beach"

"Very nice"

"It was a nice stay"

"The staff are very familiar with us"

"Great atmosphere! we really enjoyed the food,the pool and the shows at night. It's a great place for families with kids."

"Overall, I was very satisfied with the services and amenities."

"They need more entertainment for kids and for adults as well. They only had ONE show for the night, is its around 7:30 to 8pm, so ypu either have to sacrifice the rest of your evening and leave to have a real early dinner, or chance it out and hope you can have a late dinner which I seriously doubt. The staff is this hotel are not really friendly, some of them act like you're bothering them when you ask them to provide a service, but not all of them are like that, I have encounter some really...

"Hotel con la máxima calidad, personal súper amable y la comida deliciosa"

"Las habitaciones beachfront o frente al mar tienen piscinas conectadas entre si en los balcones, por lo que puedes esperar a tus vecinos pasearse por tu balconcito todo el tiempo. El resort es “NO DEVOLUCIONES NI CAMBIOS” en sus amenidades hay cobros adicionales, no es un todo incluido. Es un atractivo para niños de un día, es preferible solo pedir el AQUANICK si es que se quiere dar lamexperiencia a los niños. En el checkout ha otro cobro de impuestos sorpresa. La habitación tenia un olor...

"Amazing service and beautiful resort"

"This was our fifth stay here and we continue coming back because of the customer service. Shoutout to Luis our cabana server, Mariana the kid's club manager, and Mario our server at Tres Cervesas. They provided excellent service."