Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property
Travelers bask on powdery white sands during sunny days at this Cancun resort, then explore diverse dining options as evening falls

Choose dates to view prices

Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is AED 1,421
AED 1,421 total
includes taxes & fees
20 Jan - 21 January 2026

Room options

Available filters for rooms
Showing 22 of 22 rooms

Master Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Junior Suite King Beachfront Swim up

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite, King Bunk and Trundle Bed

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed

Deluxe Junior Suite Double Lagoonview

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite King Lagoonview

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double Beachfront

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Beachfront

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Ocean View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Master Suite Ocean View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean Front Double

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View Double

7.6 out of 10
Good
(15 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

8.2 out of 10
Very good
(32 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Standard Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 16 min walk - 1.4 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Cancun Interactive Aquarium - 19 min walk - 1.7 km
  • Forum Beach - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min walk
  • ‪El Oriental - ‬7 min walk
  • ‪Flor De Sal - ‬7 min walk
  • Lobby Bar
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

All-inclusive family-friendly property near La Isla Shopping Mall
Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub, and an airport shuttle. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, reflexology, or a hot stone massage at Aura Spa, the onsite spa. Be sure to enjoy Mexican cuisine and ocean views at the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and tour/ticket assistance
  • ATM/banking services, a water dispenser, and barbecue grills
  • Guest reviews say great things about the family-friendly amenities, dining options, and breakfast
Room features
All 458 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Baby baths and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and tubs or showers
  • 55-inch plasma TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of 20 December 2025, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on 20 January 2026 start from $387.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-out is at noon.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, the property is all-inclusive. Activities include soccer.

Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Chac Mool Beach and Nichupté Lagoon are also within 1 mi (2 km).

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Reviews

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 3728 out of 5991 reviews
Rating 8 - Good. 1346 out of 5991 reviews
Rating 6 - Okay. 536 out of 5991 reviews
Rating 4 - Poor. 181 out of 5991 reviews
Rating 2 - Terrible. 200 out of 5991 reviews

Reviews

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
staff ,room and food was perfect recommended
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, food and entertainment.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brown T

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well appointed room, nice variety of food choices, and the 24 hour coffee lounge was right on point…highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria D

Liked: Cleanliness, amenities, property conditions & facilities
Cleaned rooms, delicious food and amazing staff
Stayed 7 nights in Dec 2025

8/10 Good

Edlira

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was excellent, food was good
Stayed 7 nights in Dec 2025

10/10 Excellent

Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with kids! My kids absolutely enjoyed their time there.
Stayed 3 nights in Dec 2025

8/10 Good

Thanh X

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience, the staff, the pool, the bar are good.
Stayed 6 nights in Dec 2025

10/10 Excellent

Elise

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food!
Stayed 4 nights in Nov 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
This spot is amazing and very polite staff love it will be coming back soon !!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Dalet

Liked: Cleanliness, amenities, property conditions & facilities
loved the place
Stayed 3 nights in Dec 2025

10/10 Excellent

Joy Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
staff, room, amenities, everything was great!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent , rooms clean
Stayed 7 nights in Nov 2025

10/10 Excellent

Timur

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. And the dinner options are great
Stayed 6 nights in Dec 2025

10/10 Excellent

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and professional staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities and location
Stayed 4 nights in Dec 2025

8/10 Good

Abhishek

Staff, clean room were very nice Location is on the reach Less entertain and few things to do 2 pools, 4 major restaurants
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Everything was spot on, great place. Clean, great staff, wonderful tasty hot food. Beach looked after, eco friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food for an all inclusive! The Italian restaurant was amazing!!!

10/10 Excellent

Hiwot

Liked: Cleanliness, amenities, property conditions & facilities
We had great time
Stayed 4 nights in Dec 2025

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
The scenery is extremely beautiful. The hotel service is excellent and the staff are very polite and enthusiastic.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelli-Ann

Liked: Cleanliness
Excellent service, ocean front has outstanding views and the food was delicious.
Stayed 9 nights in Nov 2025

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities
The room had a great view, very clean, comfortable and beautiful. The staff throughout the resort were very kind and helpful.
Loved the view from the balcony
Sunscape made my birthday extra special
Nighttime ambiance was lovely
Loved being so close to the water on the white sandy beach
Stayed 1 night in Dec 2025

10/10 Excellent

Nena

Liked: Cleanliness, amenities, property conditions & facilities
All staff were very friendly, helpful and courteous.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and organized
Stayed 4 nights in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, food and hospitality 10/10. Very family friendly but also good for an couple trip since its not very crowded. Will definitely be going back more than once!
Stayed 4 nights in Nov 2025