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"⭐⭐⭐⭐⭐ Hyatt Ziva Puerto Vallarta Review (4.8/5) After spending a week at Hyatt Ziva Puerto Vallarta with my wife and our son, I can confidently say this was one of the best all-inclusive vacations we’ve ever had. From the moment we arrived until the day we left, the staff made us feel genuinely welcomed and cared for. They truly set the bar high for what an all-inclusive resort should be."

"clean room , friendly staff"

"Just want to mention you need to upgrade some stuff in rooms.... the cleaning was not the greatest....I was kind chock how rooms smell and how the under sheets have mold. Right on all sides I check both beds and same... Staff was great and food was 9/10 . Suggestions for pool need snack around and better snacks at the bar...popcorn and tortilla chips come on.... We had a fabulous view and food...but yes needs some upgradesm"

"Family friendly Great location A couple of ladies at the buffet, & servers , always had an attitude. FRONT DESK, was everyday a problem. 1 PERSON CAN'T DO THE JOB . 24/7 Checking was terrible. Ricardo( Richie) dinning area, AND Felipe by pool Were THE BEST !!! I, would LOVE TO come back SOON !"

"El hotel está muy bien. El servicio 10/10 lo único que siento que le falta son más actividades dentro del hotel."

"Perfect in every way. Cute, quiet, gorgeous backdrop. Already planning our return"

"This place was amazing. The stsff were really friendly. The food and drinks we're really good. The staff we're really helpful."

"La alberca muy sucia! La comida siempre lo mismo, no puedes pedir nada de beber hasta las 10:30 am"

"Very good "

"Some of the water ponds were in bad shape and they smell, my wife kept complaining about the smell in the bathroom and water at the sink coming sore of a dark color , they told her they were going to send somebody but as far that we know they did not ."

"Clean and friendly"

"Excelente servicio en recepción"

"When deciding on a place to stay, we will always go by the star rating. Grand Park Royal Puerto Vallarta was 4 Stars. This is so far from the truth I would maybe rate the hotel a 2 Stars. From the beginning to end the experience was a nightmare when we arrived while checking nothing was explained to us, no maps or explanation of the facilities, or Premiere benefits, which were absolutely none!!! We had a Premiere room and bracelet, but the experience didn't reflect that at any time. No special...

"Excellent service. I highly recommend Gilberto as your server by the pool. Nice place. Asked for their special menu they do have more than the all inclusive. Excellent food."

"Todo muy bien. El personal muy amable."

"Personal muy amable , comida buena , solo si les falta dar mantenimiento a la palapa de restaurante por qué tiene ellos y si lleve se hace desorden"