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"Fast check in, the room was cleaned every day."

"Nice quiet hotel walking distance to a lot of the tourist hot spots. Hotel was nice, could use some cleaning. Hotel is magnificent. "

"Room was clean. Staff was nice. Was able to hear people walking by our room which woke up my girlfriend in the middle of the night. "

"Todo muy bien, menos la bañera tenía pelo en la pared "

"I booked a room with River hotel, however i was given a room in the club quarters hotel sited in the same building, The room is small but clean, and has all the basic amenities one expects. There is no kittle in the room, however upon request, the hotel delivered one to my room. The room is quiet in Chicago standard-you won’t hear much of the normal street noise, but you do hear sirens. The hotel offers free coffee and espresso drinks in the second floor and it also offers free bottles with...

"The room was very clean and the staff was very friendly. There was a problem with the Wi-Fi system; it was out for a while, but otherwise, everything was good."

"Great stay "

"Clean room and beautiful hotel."

"The staff went above and beyond to make sure my weekend stay was nothing short of amazing! "

"Clean room (small space tho), overall clean bathroom (some hair in drain) and water pressure wasn’t great. In an amazing location. Would recommend for a quick city stay. "

"Absolutely not satisfied with my stay within one hour of being there and paying for Valet my truck was damaged in the process of them parking it and they are not trying to take any accountability for it. I walked down and the valet attendant that had parked my car apparently had left for the night… real convenient. And our claiming no responsibility to the damage would highly recommend finding a different hotel. "

"This was a nice hotel but some staff made us feel uncomfortable and the rooms had flaws (dirt). I expected better for the money however, I met someone who stayed at Travelodge and their hotel flooded. So, I'd recommend this hotel. "

"Room was clean staff are friendly and kitchen was cleaned. "

"Everything was perfect. Clean the service was amazing."

"The staff was very friendly and accommodating. The lobby and our room was very clean and uniquely designed. The valet parking was excellent."

"Noises everywhere (inappropriates), no sheets. Staff was very nice and helpful. "

"We had an amazing three days in downtown Chicago and the Palmer House. Hilton was at the center of everything. We got to see Hamilton, which is literally right across the street from the Palmer house and garage parking was conveniently located across the street on Wabash. I booked it through SpotHero, three days ran us about $60. The hotel is gorgeous. The rooms are immaculate. We had a fantastic time. Oh!!! And they have a spa!! Facials were perfection and the pool was refreshing after a...

"DONT STAY IN THAT HOTEL ITS FILTHY ! MANAGEMENT IS HORRIBLE !! STAY AWAY "

"Nice and clean room. We had a wonderful experience and all the staff are very friendly and courteous."

"The entire hotel was a 10/10. Would definitely recommend. Also the bartender KERRY in the restaurant of the hotel was perfect, very nice, personable, and made our stay even better!!! "