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"Courteous staff"

"Convenient location. Staff very friendly and room nice and clean"

"Staff, clean room, close to shopping. "

"Had an early arrival spotless room overlooking Fred Olsen's Balmoral. Walked right on through the gate right to the ship. Staff was great and we had excellent Fish Pie and Monkfish Scampi as well as two night's complimentary breakfasts. Would come again often and days early before a cruise! "

"Very nice place with restaurants and bars, spa and 5 stars service. "

"A"

"Good quality at a reasonable cost "

"Great staff"

"Amazing place! Thank you "

"Rooms were fantastic and so was the restaurant and bar"

"Comfortable, clean and good value."

"Although parts of the hotel are tired and need some tlc, the room was nice and clean. Lovely comfortable bed, the heater was fine, alot more controllable than most hotels. Staff were fab, gym and pool were really good. Although dinner was rather disappointing, expensive, small portions, in the restaurant, the buffet breakfast was fabulous. We felt for a few minor issues it was still great value for money and would definitely stay again, just not eat there at night ! "

"Room spotless Spa great edition Food good "

"great room and super service from staff"

"Room was excellent! Comfy bed and great amenities. "

"Nice clean and spacious room and the staff were very friendly and helpful. "

"All good! The hotel was very clean . Same as the room. The girls liked the idea of the loft bed. We had breakfast and it was nice. "

"All good :-)"

"Cidade linda, hotel maravilhoso, super confortável, limpo e arrumado. Lado ruim que não tem elevador e o cardápio do restaurante é limitado, mas a comida é muito gostosa "

"Hotel is beautiful. Staff are lovely. Room clean, very comfortable bed, lovely bedding. Bathroom lovely too. Can’t fault it!"