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"My experience with this hotel was extremely disappointing. I tried calling multiple times, but no one answered. I also sent messages directly to the hotel and received no response at all. Even Expedia support was unable to get a response from them, which says a lot about their level of customer service. I had a genuine emergency that prevented me from arriving as planned. I wasn’t asking for a refund, only whether it would be possible to move my booking to another date. Unfortunately, I was...

"Amazing to be able to bring our dog in the room with us!!"

"!"

"Location was great easy parking and the breakfast was excellent value and the staff were very friendly"

"Fabulous Zoo with amazing food and the ability to come close to animals"

"Great"

"Todo muy bien, muy cómoda y excelente vista, ubicación y ambiente"

"Decent room but the walls are thin and there are insects in the room."

"Great hotel with excellent staff."

"Modern clean hotel."

"King size Bed and pillows were the best ever. Room was large and comfortable. Only stayed one night and shall certainly return if in Canberra"

"Very central in Canberra ? Reserved parking easy. Modern facilities and decor."

"Great stay overall, staff were super helpful."

"The apartment suite was modern and fresh, in line with my expectations; the staff were very professional and friendly. However, I was unfortunate enough to end up with a room which had virtually no view with very limited natural light. I realise the hotel cannot do much about this even for any future guest occupying this room, as it's simply a shocking building design oversight. Getting back to positives, the hotel is located within a 5-10 min walk to the bustling Civic dining and entertainment...

"The walls are paper thin- I could hear the noises/voices of both rooms on either side the entire time. There was also strangely no main overhead light in the room? Only smaller wall lights which was odd and made it hard to see or read things clearly after sunset."

"The location and the hot water in the shower + the beds were fabulous"

"Great hotel in a great spot."

"I had a one day stay over in Canberra and fortunately chose this property. It’s close to most things in Canberra though has a quiet leafy feel about it. The hotel presents very well. There is a huge gym facility on the ground floor, if that is your requirement. There is a nice restaurant a short walk away, and markets nearby as well. So effectively you are quietly in the middle"

"The noise from public area travels to the rooms. I could hear the music, staff moving tables and setting up the restaurant from my room."

"Lovely modern hotel. Block out blinds work a treat!"