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"Customer service is lackluster and the people in charge of them are worse I was charged for a shuttle that Expedia said was free They didn't honor the Expedia price I was given the runaround after I called to try to clear things up"

"the grounds were clean and the air conditioner worked well. Very nice"

"We booked here as our flight out of Tana was at 3.20am so wanted somewhere to chill, rest & get showered near the airport. Room was clean & spacious, comfy bed & great shower. We ate in the restaurant and had really great food & cocktails. Had a quick sleep before being picked up for our flight home. Would definitely stay again if in Tana!"

"Un hotel parfait à prix raisonnable"

"This property is excellent and value for money. The staff are nice and friendly and willing to help at all times."

"We enjoyed our stay at ILO. The kids loved it too. The pools are really nice, there are some safety regulations that may need to be considered in and around the pools. The steps into the pools are too deep and often people fall there. The vibe at the pools were a lot of fun, the restaurants were great. The service was great. We even saw a lemur early morning at the breakfast. Our rooms were on the first floor, and it was super noisy luckily at around 11 PM with quiet down. But then early...

"The staff was amazing. The property was clean and quiet. The shuttle was prompt."

"部屋が綺麗でした"

"The staff was wonderful. The property was very clean and the food in the restaurant was amazing,"

"Mai usata"

"Friendly staff "

"We enjoyed the room, it’s spacious, clean and comfortable. The hotel pool was large and nice to swim in. The included breakfast had hot items and many other items. The only complaint is the receptionist did not give me the balcony room I prepaid. Said the hotel was full but I sure didn’t see that many people there…so the hotel itself was great but I didn’t feel like I was treated fairly. "

"The hotel staff were great. Kind and friendly and most spoke English, so that was very helpful for me. The room was great. Only complaint was the shower doors were grinding on the floor when opening and closing, so it made a loud screetch everytime. My view from the room was spectacular. There are some bars and restaurants close by. I felt safe the whole time walking alone at night, but it is through some dark and dirty streets with the homeless around. But this might not be a good option for...

"Gopd,,,,"

"Very quite"

"parfait en plein quartier animé mais super calme la nuit"