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"Toby’s is in the perfect location! Its about a 5-10 min drive from the Airport and right at the end of the Montego Bay Hip Strip. You have access to public beaches like Fletchers and private beaches like Doctors Cave) unlimited food options, shoppings, the BEST nightlife (Pier 1, Margaritaville, Taboo, Casino, 27/27) and more. The Staff is exceptional!!! Im Jamaican born in America and literally stayed in most hotel options in the area and Toby’s staff is #1. They aren’t being kind for tips, they genuinely interested in you and your stay. They make you feel like family. I traveled with my mom and my two year old who ran the entire property numerous times a day. Even the guest felt like family. Once you past the front hall you’re in “Community Toby”. They deserve so much recognition. From front desk staff to security to the servers, bartenders, cleaners everyone. Thank you for an amazing few days. With all that being said.. OWNERS DO BETTER! This place has so much potential but EXTREMELY outdated. The rooms do not come with a irons, one room has a full and twin bed, the pool area is still in the 1980s. Hotels can esthetically pleasing and still provide the comfortable low key vibe that I believe “Community Toby” looks for. Cleaning was a bit of an issue as well. I don’t want to say much on that but do better! Overall, Toby’s feels like home. I like to stick to the rivers and waterfalls that Im use to so Ill definitely be back!"

"Clean room. Room faced the road. Did not hear any noises from the road. Restaurants were ok. Breakfast & lunch buffet were good. Food at the grill was good. Great staff!"

"Yes the room and bathroom was good, good amenities. Clean room with fridge and microwave. Front door had a whole and needs fixing. Otherwise everything was good. Scenery of beach was great. Also watching the airplanes landing and taking off. Close to beach and airport."

"Huge resort! Staff was nice. I wish they had waitresses that walked around more at the pool. Saw a few, but never once asked if I needed a drink. Buffet wasn’t the best since they had the same things for every breakfast and dinner. "

"Family friendly "

"The staff was amazing, friendly, kind, supportive and helpful. Most of all they were interacting with ALL of the guests. These are just a few: Ms Dahlia Walker, who made it her mission to meet and greet as many guests as possible. Taniki is an amazing dancer and has outstanding customer service. Loretta is DEFINITELY the hostess with the most energy and personality. Nelli is the counterpart to Loretta, their dynamic. Brandon, Kevon, Raquel and Donavan are the BEST bartenders EVER with amazing personalities, chemistry and energy. All of these people made my trip and birthday unforgettable "

"Beach & sea were visible from the balcony. Overall, very comfortable for the 5 of us. "

"Even though I paid more for a beachside junior suite upon arrival to the property I was informed I would be issued a garden view and beachside does not mean you will be able to see the water just that the room faces that direction. I also requested my two rooms be connecting or close to each other instead they booked us into two separate villas over 100 yards from each other. To correct the staff worked overnight to find us two rooms next to each other in the same villa. However, it required I move out of my room by 11am and was not able to move into the other room until 10pm. That's almost 12 hours without a room and all of us crammed into one room. Rooms were not cleaned instead they were just tidied up. The first room we checked into still had a razor and soap in the shower. Daily our room was straightened up but not cleaned. The baby had an accident on the bed, instead of changing the cover they flipped it over. I really tried to give them grace given our stay was only 6 months following a major hurricane. They charged us full price but only gave us half service. Property is not handicap or elderly friendly, no elevators, long walks to restaurants or rooms, golf carts seem to only run to move luggage of guests checking in/out. Food was subpar, there is a disconnect between concierge and the restaurants, 4 out of 5 days my dinner reservations were wrong. JUST A BAD TIME!! Do not waste your money."

"The ocean view and street view from the 4th floor were great. Our morning coffee and breakfast were fantastic on the balcony."