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"The hotel was overall okay, however there were a few disappointing issues during the stay. The bathrobes hanging on the door were worn and one unfortunately had faeces stains on it, which was very unpleasant. Breakfast was also disappointing. I ordered an omelette which was forgotten and never arrived, and I requested pineapple juice twice before eventually receiving it. When it did arrive, the juice was pink because the juicer had not been cleaned properly and still contained watermelon from the previous customer. I would also recommend improving the breakfast service by placing butter packets directly on the tables. Having to order juice and then wait up to 30 minutes for it was inconvenient — self-service juice jugs would work much better and make the experience smoother. Overall, the breakfast area felt quite chaotic at busy times."

"Yes helpful staff clean room fresh food"

"Excellent hotel, excellent staff and service, beds are very comfortable, breakfast is best we had in India. Beg thanks to all the staff "

"It was comfortable stay! "

"Great hotel, we stayed for two nights. We ate at Saffron and also stopped for tea and cake at the Baking Company which was really nice. The breakfast was also really good, particularly the eggs which were made to order. We couldn’t decide between staying here or at the Oberoi but glad we chose the JW Marriott as it was more modern and offered greater facilities. My wife also used the spa and had a massage during our stay which she thoroughly enjoyed. We would recommend this hotel to anyone in the area."

"Good staff "

"Breakfast and staff was excellent."

"The room we were put in was of sub standard. They charged us for third guest but did not have bed for the third guest. They were giving a 3” foam pc called mattress and asked us to put on the door and sleep, we rejected that. First night we 3 people tried to sleep on one bed which had mattress in bad condition, we could not sleep. I booked another hotel somewhere nearby and spent next night there only then we could all complete our sleep. I did not like all this and no one from Hotels.commas available to help us at that time. Question is this why hotel shared such pictures on your site which were not true. I am from Canada, do you people want us to sleep on floor? I will never use your portal for booking in future and advise others also for the same. Poor and misleading and misguiding portal, hotel, staff. They really need training, they are zero percent sympathetic and must not be acceptable in hospitality industry. "

"Rooms and washrooms are very small. Rest is ok"