Find all hotels by Dorchester Collection in Cergy from AED 5,938

"The property was clean and well attended. My only issue was the location, it looked shady. The business across the street had very roudy customers until late at night."

"Great location clean room and friendly staff."

"Pictures are very deceptive. A lot of the rooms need updating as they do not feel modern at all! It looked outdated and unclean. The main bedroom didn’t even have proper lighting and we had to rely on the hallway light to see properly. Cleaning of the rooms before we got there was one of the worst I have ever come across. We had to do some cleaning ourselves especially as we had a young child running around. Which is unacceptable given the price to stay here. Often we would come back and wonder if rooms had been cleaned properly despite seeing cleaners. There were empty food bags that were left out as our bins were full and we would come back to still find them there. Overall I would say best thing about the place is the location. Literally close to a lot of restaurants and shops etc. "

"Aircon isn't working, telephone isn't working desktop light isn't working. TV all French no English"

"the amount of sports and english channels not attiqiut. also was not informed by staff about how lights in room worked also temp control horrible could never get room cool enough"

"Good hotel, just the bathroom is too small."

"Breakfast was the usual. Nothing special. Staff very friendly. Location is ideal. It’s an older hotel. "

"The hotel has potential but is not currently operating at it's full potential. The main attraction for this hotel is the rooms with the view of the Eiffel tower and other city sites. If you don't pay for one of those rooms, the hotel is not worth it. We stayed from Sunday to Wednesday, the roof top bar was closed from Sunday to Tuesday. When we tried to go up on Tuesday night we were told it was for private tables only/private event. So we didn't see it at all. If we wanted the view of the city, we'd have to go to the gym. The line at the Pleyel Restaurant in the main lobby was very long the night we wanted to eat there so we ate at one of the nearby restaurants. The Odiwara Asian fusion place around the corner was very good. the restaurant to the right of the hotel is just ok. There are lots of other food options and a small supermarket all within walking distance. The metro is very close and it takes about 35 mins to get to the Champs Elysee. It's on the direct metro line. to the Eiffel tower you can also go direct to les Invalides station and then walk or transfer trains. Also about 35 mins. We upgraded to the city view room and it made the stay worthwhile. I also noticed that the walls in the toilets could use a clean. We stayed in two different rooms and both had cleanliness issues with the walls. The staff at the front desk not great. When we moved rooms my husband forgot his pajama pants in the other room and when asked about it, they didn't find it."

"Everything was good. My stay was enjoyable with the exception of noise coming from the sreets late at night (people speaking loudly or screaming, etc.) I understand this is out of le patio's control but maybe having thicker glass on windows can help."