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"clean room"

"Everything was?amazing. My family and I can’t wait to go again. ❤️"

"Staff were excellent, friendly and you feel welcome. Clean rooms."

"no heated pools "

"Excellent location right next to the airport "

"The staff were all very friendly and helpful. The property is in need of updating. The pool tiles were dirty in some areas and pool edges were cracked. The mirrors in the bathroom needs replacing and the shelf in the bathroom was slanting. The phone in our room did not work and we had to report that. The food was all very good."

"Amazing stay! The resort exceeded our expectations in every way. The staff were incredibly friendly and the atmosphere was relaxing from the moment we arrived.” “One of the best all-inclusive experiences we’ve had. Everything was well organized and the service was outstanding.” Food & Drinks “The food was excellent with a huge variety of options. Every restaurant had fresh, flavorful dishes.” “Great selection of restaurants and bars. The cocktails were fantastic and always served with a smile.” The only perk - the pools where rather small compared to the nr of people in the hotel and the beach not really what you would expect from Cancun "

"The shuttle was smooth arriving and returning. Staff at resort was amazing. Food was great. Such good restaurant and adults only a plus. Only complaint I wish they had a night life for adults. Not the other resorts with so many sprinbreakers. I love the 9pm shows but i would have liked a more detailed after party in the resort. That is the only thing the lack and the pina colada mixture is disappointing. But everything else was great."

"We really enjoyed our stay here! The Expedia check-in process was very quick and organized. We enjoyed the wonderful pools and all of the daily activities and the poolside special lunch themes. We ate in all 3 of the restaurants and we liked Zai and Don Gus. We did not enjoy Marco Polo as much, the menu was limited and the portions were small. A big shout out to the great pool-side bartenders (Nelson+Alfredo)! The nightly planned entertainment was very good also. We had a small issue with our A/C being too cold but they came up and fixed it. After 9pm there is nowhere to go to get a light snack everything is closed. They should serve some small snacks in the lobby bar since it is open until midnight and people are drinking and socializing. Overall we had a great stay here and I would recommend this resort."