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Hyatt Regency Cartagena

Property class: 4.5

Choose dates to view prices

Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and an art gallery on site. Treat yourself to a Swedish massage, aromatherapy, or a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and barbecue. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 968
AED 968 total
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club King Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club King Room with Bay View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club King Room with Ocean View

A hotel room with a bed, two chairs, a small table, a lamp, and a large window with a view of the ocean.

Club King Room with Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Two Double Room with Bay View

Egyptian cotton sheets, hypo-allergenic bedding available

Club Two Double Room with Bay View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding available

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and curtains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(34 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a ceiling fan, a TV, and a view of the ocean.

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a glass coffee table, a wicker chair, a ceiling fan, and a decorative wall piece.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the sky.

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, a TV, a desk, and a view of the ocean.

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a sofa, and a bathroom visible through an open door.

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Bay View

A hotel room with two single beds, a ceiling fan, wall-mounted lights, and artwork on the wall.

Club Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(6 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large window offering a view of the sea, a bed, a chair, and a small table with a lamp and flowers.

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(73 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(25 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Bay View

A hotel room with a large bed, a bedside table with a lamp, and a view of a hallway with a door.

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Bay View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(37 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 Bedroom Ocean View Residence

A modern hotel room with a large bed, a ceiling fan, a desk with a lamp, and a view of the sunset through the window.

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Bay View Residences with 1 bedroom

A hotel room with a large bed, a ceiling fan, a desk with a phone, a chair, a lamp, and a TV mounted on the wall.

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom Residence

A modern living room with a sofa, two chairs, a coffee table, and a TV. There is a large window with a view of a body of water and a balcony with chairs.

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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AED 3,011 total
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About the neighborhood

Located in Bocagrande, a neighborhood in Cartagena, Hyatt Regency Cartagena is in a shopping district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Pedro Claver Church and Convent are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    1 min walk - 0.1 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    17 min walk - 1.5 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    18 min walk - 1.6 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    18 min walk - 1.6 km
  • Plaza Bocagrande Commercial Center
    1 min walk - 0.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    15 min drive

Restaurants

  • 51 Sky Bar
    2 min walk
  • McDonald's
    10 min walk
  • Crepes & Waffles
    10 min walk
  • 7 Cielos
    8 min walk
  • Cervecería Cartagena Bar
    4 min drive

About this property

Hyatt Regency Cartagena

  • Luxury family-friendly hotel near Bocagrande Beach
  • Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and an art gallery on site. Indulge in a Swedish massage, aromatherapy, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and barbecue. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
  • Additional perks include:
    • 4 outdoor pools and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
    • An elevator, a porter/bellhop, and luggage storage
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with rainfall showers and hair dryers
    • Wardrobes/closets, heated floors, and free infant beds

Similar properties

Exterior
InterContinental Cartagena De Indias by IHG
Bocagrande
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.4 out of 10, Exceptional, 1,712 reviews
The price is AED 823
AED 823 total
5 Sep - 6 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 98,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Grill & Lounge
  • Amare Gelato
  • Kokau
  • Kokaú Signature
  • Ritual 12 Café

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Shopping mall
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot tub
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 43 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 37 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 98000 per person
  • Airport shuttle fee: COP 85000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 95200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hyatt Regency Cartagena?

As of 18 August 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 23 August 2026 start from AED 968, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 37 lbs per pet. There's a fee of COP 95200 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 85000 per vehicle applies.

Where is Hyatt Regency Cartagena located?

This family-friendly Cartagena hotel is located near the airport, within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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