Universal Hotel Laguna

Property class: 4

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Take advantage of a terrace, a garden, and 2 bars at Universal Hotel Laguna. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Sea View (2 adults and 1 child)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Double Room (2 adults and 1 child)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Room, Sea View, Tower

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Capdepera, Universal Hotel Laguna is on the beach. Canyamel Golf and Pula Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Agulla Beach and Punta de N'Amer. Regional Museum of Arta and Sa Torre Cega are also worth visiting. Visit our Capdepera travel guide
Map
Via Costa i Llobera, Capdepera, Illes Balears, 07589

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    43 min drive - 44.8 km
  • Playa de Canyamel
    2 min walk - 0.2 km
  • coves d'Artà
    15 min walk - 1.2 km
  • Canyamel Golf
    9 min drive - 8.7 km
  • Claper des Gegant
    14 min drive - 10.5 km

Getting around

  • Manacor Station
    32 min drive
  • Palma de Mallorca Airport (PMI)
    67 min drive

Restaurants

  • Isabel
    4 min walk
  • Cucum Beach House
    11 min drive
  • S'oranella
    9 min drive
  • Na Taconera Restaurant
    13 min drive
  • Arenal de Canyamel
    3 min walk

About this property

Universal Hotel Laguna

  • Upscale hotel by the sea
  • You can look forward to a terrace, a garden, and 2 bars at Universal Hotel Laguna. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
    • A front-desk safe, concierge services, and luggage storage
    • Tour/ticket assistance and smoke-free premises
  • Room features
  • All 118 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
  • More amenities include:
    • Bathrooms with hair dryers and shampoo
    • 24-inch LED TVs with digital channels
    • Wardrobes/closets, daily housekeeping, and desks

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A balcony with wicker chairs and a table overlooking a beach with umbrellas and a pool.
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  • Pool
  • All inclusive available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 152 reviews
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Frequently asked questions

Does Universal Hotel Laguna have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Universal Hotel Laguna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Universal Hotel Laguna?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Universal Hotel Laguna?

Check-out is at noon.

Where is Universal Hotel Laguna located?

Located in Capdepera, this beachfront hotel is on the boardwalk/promenade and within 1 mi (2 km) of Playa de Canyamel and coves d'Artà. Font de Sa Cala Beach and Playa de n'Aladern are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal Hotel Laguna Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach location!

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high standards

Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday 2024

Very relaxing , lovely hotel.
Stayed 13 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbares Ambiente. Zimmer mit Balkon und Meerblick auf eine kleine Bucht mit Sandstrand (2 Minuten vom Zimmer entfernt!). Personal sehr freundlich. Buffet-Frühstück und -Dinner toll. Rundum zufrieden
Frühstück im Hotelgarten mit Blick auf die Bar am Strand
Blick aus dem Zimmer
Blick vom Balkon
Und immer wieder zieht es Segler in diese Bucht
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Laguna- en skøn perle

Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Top Lage direkt am Meer
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Meget dårlig service

Hadde bestilt hotellet, men de hadde ikke fått noe bestilling. Selv med mitt refnr fra Hotels.com. Utrolig lite både hjelp og forståelse for meg. Henter ‘sjefen’ og hun var enda mindre hjelpsom. Spørte om hun kunne skrive en bekreftelse på att de ikke hadde fått bestillingen. Noe hun nektet å gjøre.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
las instalaciones están anticuadas, el personal muy muy amable
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Stayed 9 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Stayed 5 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2024