Apartments in Cantón La Cruz

"Both pools were awesome! Big and uncrowded with great swim up bars open until 5pm and maybe a little longer. Fun vibe with friendly bartenders and chill music."

"La habitación le falta pintura y eso que es una habitación por la cual se paga más .Dicen que tiene un mini bar y es un cerveza grande y dos botellas de agua. Aparte llegamos el jueves y hasta el sábado nos llevaron otros paños, cuando se está en un hotel de playa se entiende que las personas se bañan más seguido. Escribí dos veces al WhatsApp del hotel para solicitar lo mismo . Otro punto importante fue el desayuno donde el Pinto se sentía seco , la urna de las frutas sucias . El personal amable eso sí pero me parece muy raro que no tenga sustituto de azúcar mi marido es diabético y no tenían . En teoría desde la habitación se veía el mar , imposible porque los árboles no tenían mantenimiento y las hojas no dejan ver el mar. La cena que es aparte muy buena pero me parece que una sola persona que sea la que haga todo es incómodo. En general se pasó bien pero siento que hay detalles que no invitan a volver ."

"Our room had a funky smell, but not enough to complain. The neighbors door kept slamming and shaking the wall. The pool was beautiful, the rooms comfortable, and the breakfast buffet was delicious. "

"Nice beach. Everything is an add on in cost: even tortilla chips"

"I wish I could give the staff 100 stars ⭐️⭐️⭐️!! Professional, accommodating and super nice staff. Whatever we ask them, they did it with a smile. For example, we were going on a tour and they loaned us towels that we returned upon our return. Beautiful hidden gem of a hotel!"

"The breakfast was fresh and diverse. The pools were amazing! The room was clean and the air conditioning worked great."

"Las habitaciones requieren renovación, la infraestructura general del hotel está un poco descuidada, la piscina estuvo muy bien y el servicio de desayuno fue excelente. Lo mejor del hotel fue su personal, siempre muy amable."

"Gross, watched server scoop rice off counters and put back in pans. The area was messy and disorganized "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"