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"Not the best start when the fire alarm went off just after we'd arrived. Towels weren't changed until 4 pm. Long wait in restaurant. No sandwiches available on room service."

"I had confused my dates and arrived a day early by mistake, the guy on check in was very patient & extremely helpful sorting it out and even got my Marriot Bonvoy points set up. The hotel is modern & fun, my room was clean with a big tv & wifi. A really comfortable Queen bed with good quality linen. Bathroom spotless & shower very good. All in all it’s great value & a good central Bristol hotel at a very reasonable price."

"Very good - but small room, especially when there are three adults in the room. Great location and really excellent facilities."

"Very friendly staff"

"very tasteful decor and free tea and coffee and games in reception and great ambience"

"Room was great, decent size for a family. Breakfast was good too"

"Great location "

"What a fantastic location. Hotel is in a prime location. Warm welcome. Rooms had everything we needed. Breakfast choice was lovely we both enjoyed it. It’s fantastic the hotel link to the multistory carpark. "

"Nice hotel in convenient location - but in need of an update. Furniture in room looked very well used."