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"Poor parking area. Poor bar. Very poor external decor. We were not warned that an engagement party was on Saturday and they did not have their own bra but their function room would be using the hotel bar. So it meant we had to go out for a drink elsewhere."

"Staff were great especially at reception very welcoming "

"Staff really shone from the moment we arrived! Zoe was our first contact and remembered us the entire stay. Even our random request for two forks was met with a smile and completed! "

"Clean room, hotel has a very prestigious feel for the area. Staff very friendly, and always happy to answer any questions. "

"Beautiful facility. Very short walk to the terminal. Recommend staying here the night before you fly as traffic is terrible in Bristol right now. We had supper and breakfast (breakfast included with stay) and both were high quality. Every staff interaction was friendly and professional. Good selection at the bar. Room was modern and very comfortable . Great shower. Would highly recommend."

"Very poor. Heating not working phone broken, room very cold.Given a very small oil heater not much use at all. Requested blankets twice! Had to go to reception! Eventually povided an extra duvet. Staff surly and did not seem to care at all. No offer of any compensation for a terrible night in this place."

"Fantastic service as soon as we arrived. Room was beautiful, well equipped with Toiletries and coffees and tea. Breakfast was beautiful "

"Spotless room, hotel very central to all amenities. Topped over with an excellent breakfast."

"Giod internet plenty of parking "