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"Nicely decorated, lovely staff, great location "

"Booked a twin room but beds were pushed together because room too small to configure beds correctly. Room was dark, only one bathrobe (for two people) and no water supplied as should be, we had to ring reception and ask for it. Coffee maker needed a good clean. Mentioned at checkout and was promised an email, never got one. Madeleines bar was poorly staffed, it is usually good service but only a few (well known) customers got any attention."

"Bar area is nice and the food was good. Easy to use the car park. "

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"Clean room. Looks exactly like the pictures advertised. "

"Hotel was clean and the staff were friendly ,was in a good location for the train station and football stadium. But is beside a busy main road so expect noise from traffic"

"Staff are great rooms very clean and a great location "

"Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me! "

"Good location. Breakfast was quite busy and the lifts were very slow at peak times "