"It’s important to know whether a hotel has a staff on the premises. I booked my stay via Hotels.com. First, I received a confusing message about my credit card being declined & my reservation being canceled. I called the number for clarification & I was told the message was errant. I then received the information regarding the passcodes for the front door & the door to my room. I had to wait in a cafe next door because it’s not possible to check in early at an automated hotel. I don’t recall being informed that this hotel is actually an automated human storage facility. But the neighborhood was good at least before the war."