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"Love the outdoor hot tubs/pool!!!!!"

"Nice hot tubs. Good breakfast."

"Staff were very accommodating when our travel plans changed last minute. Super helpful!"

"This is our 3rd stay at this hotel, our first with a pet. While we didn't love the bsmt level for the "pet friendly" rooms , it was still a great stay The room was so clean you would not have known it was a pet friendly room at all The parking lot sucks. It's not enough parking for the rooms they have. Parking has been a issue every stay we have had"

"Extremely clean, very quiet . Room was beautiful and bed was fairly comfortable. Great location. Nice that sister hotel was across the street with wonderful breakfast buffet."

"5 stars services will check in again in the future ! "

"Our stay here was amazing! Staff were accommodating & very friendly - check-in, housekeeping, restaurant/bar - all of them! The property was beautiful, the roof-top hot tubs & area were great and location was perfect. It was only a 4-minute bus ride or 15-minute walk down to the main hub for shops & restaurants, and approx 17min to the gondola. The bus stop is right outside the hotel for drop-off and right across the street for pickups, so it was close to the action without being right in the middle of it. The only downside I can think of was that while we were told about the restaurant at the hotel next door, it was not noted that they also had a great coffee bar & sadly, we only discovered it the day before we left. Next time we will make sure to explore our surroundings a bit sooner. We would stay here again in a heartbeat and definitely hope to do so!"

"Property was clean and tidy. Staff were pleasant and helpful. There was no laundry area you has to go to laundromat in town. I would expect a place of their size to have a laundry so guests can launder clothes."

"Decent place to stay in Banff"