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"Excellent location, good food and excellent service generally"

"Be very careful staying here during an event night. We could not get into any of the restaurants and had to take an Uber off site to a nearby restaurant and rush to get back for the show. Also we heard parking filled up fast. (It is free which was a bonus) but one person missed part of concert waiting for someone to leave so he could park. We arrived early so had no issues. The handful of on site restaurants didn’t offer reservations - Copperhorn steakhouse does but after striking out at others went there and staff were awful - saying come back in half an hour and then we return and they say no walk ins which made us scramble to find so somewhere. They were rudebut possibly frustrated since hundreds of folk were left with no where to dine - we are all dressed up for gala and food court was not what we had in mind. The hotel is brand new but done cheaply - just paper cups for coffee and no wine glasses. Three decaf pods - we tracked down a maid to substitute for proper coffee pods. The room was spacious and had big windows. Nice shower. The bar inside casino a joke - and the outside one was spacious but brightly lit with no atmosphere and one server who was completely unequipped to handle more than a handful of people. All in all I would stick to Niagara casinos which have much more to offer. I hate offering bad reviews but this place needs to get its act together."

"Great Location at a great price"

"Fairly close to Michael Garron Hospital"

"best of the best "

"Decent place to stay but we had an issue with the deposit not going through due to an issue with their system and they accidentally charged both me and my partner’s cards. We are still waiting for refunds on the deposits and we hope they go through soon. They said they’d do it due to the problems but they didn’t show up yet. Also if you are put in the basement there aren’t any windows but I guess that makes sense. Only the top floor gets balconies. I wonder if they charge more for those rooms or it’s just luck of the draw. Overall it’s nice to stay here with good amenities like the pool and hot tub but no breakfast. Chrome cast was very convenient as well. "

"We always enjoy our stay here. "

"Big clean rooms, good breakfast and welcoming staff. Great stay, would come back"

"Good price, breakfast is available, food nearby, transit close Enjoyed seeing family and friends!"