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"We did however get woken up earlier than we would have liked (06.30) due to the noisy radiator in our room ,this must be the time the system wakes up . The first time it happened I ask at reception if they had a ‘bleeding key’ so I could take the air out of the radiator. Reception said they would report it house- keeping and asked if we were going out which we did for the day , so on return we thought it had been actioned however the same the following morning 06.30 wake-up call avoid room 421 "

"The thermostats controlling the aircon/heaters were mounted directly in line with the heater outlets so that whenever the heater kicked in the thermostat immediately thought the room had reached the right temperature. This comical setup had been installed in our bedroom and also my sister's room. The name of the installers was, amazingly, printed on the units. The hotel management would be well advised to get the installers back to correct the locations of the thermostats - at no cost to them. Apart from this issue the hotel is a real treasure with a brilliant restaurant. This was our second stay. "

"Beautifully refurbished former department store - full of character and friendly staff."

"Great place and great location. Parking was a real bonus and the food was 10/10. Highly recommended. "

"Good wi fi friendly staff great service "

"Friendly staff, free parking lovely room but didn’t like the frosted glass bathroom idea? "

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"The hotel was very tired looking and not the cleanest. Bar staff were very slow and poor service. Breakfast staff were great."

"Odd damp smell in the bedroom. "