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"This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave."

" Very clean, nice people, everything inclusive, have wine and beer and coffee tea, the dinner was good breakfast was.not very good. Help with the luggage any time, "

"Wonderful stuff. Love the castle."

"Amazing staff, nice place ❤️"

"The gardens, the room quality, the bed comfort, the staff all fantastic."

"We thoroughly enjoyed our stay at this hotel. Even in the August heat, the pools, drinks bars and air conditioned building made this a really enjoyable stay. They were also great on our last day as they allowed us to carry on using the facilities for the day as we had a late flight. Staff were kind and courteous. Some of the buffet offerings became a little repetitive, but overall good options of food."

"Amazing stay in a truly beautiful place! The staff, setting and atmosphere were excellent. The hotel is very small with nine individual rooms so you have privacy throughout your stay. We can’t wait to come back! Marrakech is also beautiful and easily accessible from the hotel via taxi, which they will book for you and will cost about 115DH or £10. Take the details of your driver and they will look after you for the whole trip wherever you want to go. "

"Peaceful atmosphere!"