Find Hotel with a Concierge in Ambergris Caye

"Anyone who has anything negative to say about this property or employees are idiots. Beautiful property and location, super friendly and helpful staff, very clean and well maintained. Would stay here again in a second "

"I’m so great. I’m always kept clean. Concierge service is excellent. Front desk is excellent. Everybody’s friendly."

"Loved it!! "

"This is a great property across from the airport. Really nice rooms. A great pool and a restaurant on the property. Did I mention that it's on the beach?"

"Nice place! Beautiful grounds. Everything that is listed is exactly how it was. No complaints. I will stay here again. The ac worked excellent! Wifi was perfect! Beds were comfy! Maid service was great"

"GOOD: -Beautiful pool -Sargassam cleaned every morning. The importance of this becomes apparent after visiting other hotels where it is not. -Resort size is nice. -Fun Officer Joel is awesome The BAD: -Master toilet didn't flush. Maintenance came up 4 times to fix it. We finally got it working for a couple days on our own, then it broke again. So 6 people had to share one toilet most of the trip. -Pink mold in both bathrooms -Housekeeping was friendly and seemed to clean well, but only made half the beds each time they were in. - When we arrived, the room was not stocked. Front desk was closed by the time we figured this out, so they brought things the next morning -Booked transfers through the concierge. We chose to upgrade to arrive by boat, which was a little more expensive. When we arrived we were told it was too late to take the boat in so had to take the van. Concierge knew our arrival times when they booked this for us. Their solution was to take us out by boat when we left, but we were disappointed. - The tub in the master is a plain small bathtub. Not the jacuzzi tub they show in pictures. - The plunge pool is tired and old -We had a special birthday dinner on the beach. Manager interrupted to let us know they had undercharged one person $10 at the pool the prior day and demanded payment. Ruined the occasion. - Rooftop bar was not open the entire time. Pool bar was only open one day. -Only 2 old chairs in balony, no table -Loud construction started before 8"