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"They ruined my stay with unprofessionalism and poor communication."

"Incredible stay. I’ve never met friendlier staff in my life. The food was amazing, the beach is pristine and the gym and spa were top notch"

"This is the 2nd time for me at Sunrise Avenue Hotel in Alexandria. A great experience with a very professional reception staff. A special thank you to Mr Mohamed, Mr Ramadan and Mr Emad for their hospitality and premium service. The hotel is well equipped and well designed. Very private rooms location right in front of the beach which is sandy and very smooth to walk barefoot and enjoy the sea. The restaurant staff, waiters and room service are also very decent and helpful. This has become my favorite first option whenever I visit Alexandria!"

"This was the ideal hotel, GREAT STAFF, GREAT restaurants-all 3, GREAT location, Great Spa upscale, well maintained, very clean, beautiful lobby, staff takes care of everything. We had an exquisite Mediterranean Sea view, again LOVED the staff all throughout the hotel-those at the door, security, front desk, restaurants, spa, cleaning service, all so beautiful, friendly, helpful, etc. This hotel would be my first choice if I stay in Alexandria again!"

"This is my second time staying at the Cecil i love the history and everything about the hotel to me i also love the location middle of the city but I'd you prefer a quieter area that might not be the best choice for you inside the room all was perfect Mr Ali at the reception was amazing accommodating and i cannot sing enough praises for him and also the staff that handles the luggage and the room"

"Wonderful location with private beach access.. Very helpful staff, clean uniform and friendly smiles."

"Lovely hotel, spacious room, stylish interior design, incredible breakfast, but most importantly very attentive staff. The breakfast manager made an exception for us and asked the chef to cook eggs royal made to order. The reception staff were very friendly. We could hear the communal music from the corridor when we went to bed. We mentioned it the next morning and it was taken care of and the person greetings us at the valet parking let us know it’s been turned down even though we arrived at 4:30am that day! The attention to detail is really above and beyond. Free bikes to ride around the resort is a bonus."

"Good hotel great service"

"My stay at Rixos Premium Alamein Hotel was nothing short of exceptional. From the moment I arrived, the level of service and attention to detail was outstanding. The staff were warm, professional, and always ready to go the extra mile to ensure comfort and satisfaction. The rooms were beautifully designed—spacious, spotless, and equipped with everything needed for a relaxing stay. The bed was incredibly comfortable, and the view added an extra touch of luxury to the experience. Dining at the hotel was a highlight. The variety and quality of food were impressive, with fresh ingredients and flavors that catered to every taste. Whether it was breakfast, lunch, or dinner, each meal felt like a premium experience. The facilities were equally remarkable. From the pool and beach areas to the gym and entertainment options, everything was well-maintained and thoughtfully organized. There was always something enjoyable to do, whether relaxing or staying active. What truly sets this hotel apart is its commitment to excellence. Every detail, big or small, is handled with care, making guests feel valued and welcomed. I highly recommend Rixos Hotel to anyone looking for a luxurious, comfortable, and unforgettable stay. I will definitely be returning. USA 🇺🇸"