"Room was very nice!"

"Terrible hotel stay. I requested a non-smoking room, but it reeked of smoke. The ceiling was falling apart, there was mold, and the room was filthy. The towel was disgusting — I didn’t notice until the smell hit me, and when I fully opened it, it had horrible stains. Using it gave me a rash. The general manager hid and refused to speak with me. Completely unsafe, unhygienic, and unacceptable. I will never stay here again."

"Perfect stay in the WNY area!"

"Lots of pillows, rooms in good condition."

"I had a reservation for a room with two double beds. Upon arrival I was told there's none available. What's the point of a reservation? The room they put us in had a broken toilet that was leaking across the floor. Moved us to another room that was quote" and upgrade. It was absolutely filthy in the TV. Didn't work. Will never go back"

"Best hotel in town. Clean clean smoke free hotel "

"Clean room, friendly staff, perfect temp in room for good night sleep "

"The pool was unfortunately closed due to the water heater being broken so we were unable to enjoy it, however, I could see through the window that it was kept clean. We were able to get to Niagara Falls quickly."