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Shibuya Excel Hotel Tokyu

4.0 star property
Upscale comfort in Shibuya with Tokyo Tower views, exceptional service, and prime location for shopping enthusiasts and urban explorers

Choose dates to view prices

Shibuya Excel Hotel Tokyu offers a luxurious escape in Tokyo's dynamic Shibuya. Enjoy Tokyo Tower views while dining at two restaurants or relaxing at the café. Multilingual staff assist with luggage storage and travel needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is AED 968
AED 1,192 total
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(25 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(53 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away. Visit our Tokyo travel guide
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing
    Shibuya Crossing
    2 min walk - 0.2 km
  • Hachikō Memorial Statue
    2 min walk - 0.2 km
  • Shibuya Sky
    3 min walk - 0.3 km
  • Cerulean Tower
    3 min walk - 0.3 km
  • Love Hotel Hill
    4 min walk - 0.4 km

Getting around

  • Shibuya Station
    1 min walk
  • Shinsen Station
    8 min walk
  • Haneda Airport (HND)
    44 min drive

Restaurants

  • Starbucks
    1 min walk
  • 信州屋
    1 min walk
  • カレーショップ C&C
    2 min walk
  • はなまるうどん
    1 min walk
  • つばめグリル
    1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • Multilingual staff, a banquet hall, and a 24-hour front desk
  • 1 meeting room, a porter/bellhop, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 25 March 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 26 March 2026 start from AED 968, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.1 mi (0.2 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Meiji-jingumae 'Harajuku' Station is 16 minutes.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1432 out of 1997 reviews
Rating 8 - Good. 391 out of 1997 reviews
Rating 6 - Okay. 109 out of 1997 reviews
Rating 4 - Poor. 31 out of 1997 reviews
Rating 2 - Terrible. 34 out of 1997 reviews

Reviews

Verified

10/10 Excellent

Annie Jie Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff are nice and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Venkatsatish Chakrapany

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms clean and great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super central with 7/11, transportation and many food options close by. Rooms were clean and staff were kind and helpful! Really enjoyed our stay and would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Clean room, location, buffet choices, friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Room was very nice and staff was very helpful and friendly
Stayed 11 nights in Jan 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dorothy Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay at this hotel so close to the iconic Shibuya zebra crossing. Staff were very helpful and professional. Check in and out was very easy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outdated rooms but well located
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location in the center of shibuya square. My only complaint was that it was initially hard to find since it’s essentially inside the mart. Once we got there, it was a very comfortable stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, perfect location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
A variety of great, quality, tasty food and the view is amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was courteous and english speaking
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
1) Great location - connected to everything, including trains, shopping, and Shibuya Crossing 2) Very friendly staff - always smiling and ready to help 3) Free water bottles available in lobby - super convenient when traveling 4) Spacious and clean rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location. Staff is very professional. Helped us arrange for luggage transfer. Very knowledgeable about the area. We would stay there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ADELIA

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean but smaller than we expected however location was top tier.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic and room was clean and a nice size.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Huy

Good location and we had a wonderful stay. Thanks!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Miledys

Liked: Cleanliness, amenities, property conditions & facilities
The complete experience was excellent. Exceptional location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosalyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff are friendly
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect. Staff is great! We will recommend to everyone to stay there!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Staff speaks English. Rooms were clean and housekeeping is very efficient.
Stayed 5 nights in Jan 2026