"Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would...

"It was great"

"I have stayed at this hotel in the past and have had mixed experiences, mostly because the service seems inconsistent from visit to visit. For that reason, we have generally moved our corporate stays and events to the Delta on Victoria Street. This stay was the worst so far. Before arriving, I called to ask whether the pool facility was open and was told that it was. When I arrived, the pool itself was open, but the large plunge pool/hot tub area was fenced off and not working. That was very...

"No elevator and three floors Had to negotiate for a room that was reachable as a senior"

"Room 206 should not be used. Clean updated no issues with that. But putting the AC unit 2ft from someone's head. Really what person thought that is even a option. Sleep what is sleep never slept at all. Room 206 at all cost stay away from room 206."

"Very friendly staff, a little run down but clean and comfortable."

"Our room was very noisy "