View all photos for Deluxe Double Room, 1 King Bed
Deluxe Double Room, 1 King Bed
Highlights
Portable fan
Private bathroom
Shared/communal kitchen
Daily housekeeping
Garden view
Sleeps 2
1 King Bed
About the neighborhood
Tepoztlán is home to Casa Amor. Museo de Cuauhnahuac and Santo Domingo Cultural Museum are cultural highlights, and travelers looking to shop may want to visit New Tepoztlán Market and Artisan Market of Tepoztlán. Six Flags Hurricane Harbor Oaxtepec and Balneario La Cascada are also worth visiting. Visit our Tepoztlán travel guide
Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 120 per person
Things to do
Hot tub
Outdoor pool
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
More
Mosquito nets
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Shared kitchen access
More
Portable fan
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 120 per person
Self parking fee: MXN 60 per stay
Nearby parking fee: MXN 60.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 12 years old and younger are not permitted at this property
Alcohol is not permitted at this property
Property is also known as
Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán
Frequently asked questions
Does Casa Amor have a pool?
Yes, this property has an outdoor pool.
Is Casa Amor pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for MXN 60 per stay.
What time is check-in at Casa Amor?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at Casa Amor?
Check-out is at noon.
Where is Casa Amor located?
Situated in Tepoztlán, this guesthouse is within a 10-minute walk of New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. Artisan Market of Tepoztlán and Ex-Convent of the Nativity are also within 15 minutes.
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Reviews
Casa Amor Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Jonathan
Stayed 2 nights in May 2023
8/10 Good
Jose Manuel
24 April 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable.
El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
No reserven en este lugar! Hice mi reserva y al llegar al lugar el hotel estaba cerrado, estuvimos tocando y llamando por teléfono y nadie contestó, al final tuve que sufrir buscando un lugar adicional dónde hospedarme, llame a hoteles.com para un reembolso de mi dinero que espero pronto quedé pues se me hace de muy mal gusto que permitan hacer reservas si el hotel no está en servicio.
Pesimo. No habia agua caliente. Puro borracho. No se puede dormir. Y me cobraron como si estuviera todo en orden. Pesimo “ hotel” bueno no es ni hotel. Casa-sin agua caliente. Espero respondan o reembolsen la estancia. Ni dormir se puede en ese lugar.
The room was not bad although it was terribly humid. Pillows were very uncomfortable. They don’t put bottled water and stores around were closed so we were thirsty all night.
They woke us up at 7am to move the car (other cars were parked in front of us) as we were the last ones to check in so that ruined our sleep.
The WC had a water leak.
Too expensive for what it is.
Verified traveler
Stayed 1 night in Jul 2021
6/10 Okay
Verified traveler
30 June 2021
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. No hot water no matter what i tried. We were the only guests in the hotel. Wifi was extremely weak. Unfortunately i won’t stay there again.
La alberca estaba llena de hojas y no había personal para que le diera mantenimiento, en la habitación no había televisión, no había luz, ni tampoco agua ni siquiera para lavarse los dientes la verdad pésimo servicio nos tuvimos que salir a buscar otro hotel