6/10 مقبول
Alex
مسافر برفقة شريك
6 مارس 2026
عناصر نالت الإعجاب: العاملون ومستوى الخدمة
We stayed at the Crystalbrook Albion because it was recommended on Michelin Guide, but it did not meet our expectations.
The hotel itself was cool and the room was updated, but I would highly recommend staying far away from the “Cosy” room. It’s advertised as a room that can sleep two, but that is a stretch at best. No closet space, super limited hangers for dresses or dress shirts, and no walking space in the room. You’ll find yourself living on top of each other if you’re traveling with two.
The small room booking was likely our fault, but here’s more details on where the property itself let us down:
- Extremely humid rooms. We were traveling in March when the summer temps weren’t even at their peak, but we still found our room to be humid. We had the cool air cranked down to 20 Celsius at night and would still wake up to a humid room and wet clothes.
- Drain flies were everywhere. We had them in our room and saw them all over the lobby.
- The walls are paper thin. The hotel advertises that the rooms are quiet, but the noise from the hallway and from the room next to us was very loud compared to others properties we’ve stayed at. This kept us up at night and woke us up early in the morning.
- The spout on the sink in our room didn’t fit the sink, so we had trouble keeping water in the sink. The spout was too large for the small sink.
- The lights on the safe in our room wouldn’t stop blinking all night.
Staff was amazing and very accommodating! They were a 5 star crew!
Alex
أقام 4 ليالٍ في شهر مارس عام 2026