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Best Western Sur

3.0 star property
Ocean views complement modern conveniences at Sur Plaza Hotel, where high-speed WiFi keeps guests connected and laundry services add practical comfort

Choose dates to view prices

Sur Plaza Hotel offers scenic ocean vistas and thoughtful amenities. Guests can enjoy drinks at the bar, relax by the outdoor pool, or stay fit in the gym. Free in-room WiFi and on-site laundry services enhance the overall experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 295
AED 364 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

Family Suite, Multiple Beds, Non Smoking, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
Minibar
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Sur, Best Western Sur is in a shopping district and on the boardwalk/promenade. Sur Maritime Museum and Dhow Factory are cultural highlights, and some of the area's landmarks include Sunaysilah Fort and Bilad Sur Castle. Visit our Sur travel guide
Map
23 Al Aise Street, Sur, Ash Sharqiyah South Governorate, 411

What's nearby

  • Wadi Shab is a truly magical place that is made even more amazing with a little local knowledge. To get there from Muscat, no 4WD required. Head along the road to Sur and not long after Fins Beach, take a turn off (slipway) to the right for Wadi Shab or Tiwi Village - it is signposted. Head down under the road and turn left to go underneath the highway. When you come out from under the bridge, do not turn immediately right, cross this road and turn right immediately after it. Follow this road through the village and down the steep hill to the causeway. When you cross over the causeway, turn right and park under the highway. Once you have reached here, you need to take a boat across to the other bank in order to walk up the Wadi. It costs 300 baisa (about 80 US cents). Try to have small change for this - you would be lucky if these guys carried change for a 10, let alone anything bigger. Check what time the last boat goes back - it changes with the season. Once you are across, there is a long but rewarding walk ahead. Luckily there are lots of stunning pools to take a dip in along the way. In 2012, Red Bull held the finals of the Cliff Diving Championships here. Eventually, the walk kind of stops at the water's edge. There is just a rock wall in front of you and a beach of smooth rock to enter the wadi. This is where it is time to get wet. You will need a waterproof bag if you are carrying valuables and I strongly recommend water shoes of some kind. Keep following the wadi upstream. There will be some climbing over rocks and up small gravelly waterfalls and some swimming. How much will depend on the current water level. You will reach a rock wall in front of you and the wadi just seems to appear out of it. There are now only 2 ways to go - back where you came from - or through the wall. There is a crack in the middle of the wall. Go to where this "meets" the water. If the water level is high, it will be all the way up and the only way through is to swim under rock. This is without a doubt dangerous going in blind and one of my least favourite things. I won't do this. If the water level is low enough, which it always has been for me, you can "swim" under, with enough room to get your head through, so you can both see and breathe - a much safer option. You can use your hands on the rock to propel you through. What do you do all of this for...? You are now in a cave with a waterfall. It is partially open at the top, so it is shady rather than dark and the locals have fixed a rope up through the waterfall so you can climb up and jump in. With so many other options further down river for jumping in or stopping in the shade by the water, this may seem like a lot, but it is truly beautiful. Note: Take plenty of drinking water, sunscreen, hat and energy food. It is warm even in winter - especially if you are from colder climes. But most of all - enjoy! And don't be surprised if there are some local lads around eager to show you the way!
    Wadi Shab
    47 min drive - 56.4 km
  • Bilad Sur Castle
    3 min drive - 2.0 km
  • Sunaysilah Fort
    3 min drive - 2.6 km
  • Sur Maritime Museum
    8 min drive - 6.7 km
  • Ras Al Hadd Fort
    53 min drive - 55.9 km

Restaurants

  • Vaidyan’s Fish & Grill
    2 min walk
  • ركن العفية
    2 min drive
  • A21 Specialty Coffee & Roastery
    6 min drive
  • Papa Johns
    2 min drive
  • كنتاكي | kfc
    7 min drive

About this property

Best Western Sur

Hotel by the ocean
At Best Western Sur, you can look forward to free breakfast, a terrace, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All 105 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 43-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oysters Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: OMR 75 per vehicle (one-way)
  • Airport shuttle fee per child: OMR 75.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: OMR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Sur Plaza
Sur Plaza
Sur Plaza Hotel
Sur Plaza Hotel Oman
Sur Plaza Hotel
Best Western Sur Sur
Best Western Sur Hotel
Best Western Sur Hotel Sur

Frequently asked questions

Does Best Western Sur have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Sur?

As of 7 March 2026, prices found for a 1-night stay for 2 adults at Best Western Sur on 12 March 2026 start from AED 295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Sur?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Best Western Sur?

Check-out is at noon.

Does Best Western Sur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of OMR 75 per vehicle applies.

Where is Best Western Sur located?

Situated on the boardwalk/promenade, this hotel is within 3 mi (5 km) of Sunaysilah Fort, Bilad Sur Castle, and Sur Traditional Souq. Sur Maritime Museum and Sur College of Applied Sciences are also within 6 mi (10 km).

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Reviews

Best Western Sur Reviews

7.8

Good

8.2

Cleanliness

6.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 109 reviews
Rating 8 - Good. 63 out of 109 reviews
Rating 6 - Okay. 20 out of 109 reviews
Rating 4 - Poor. 9 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

Reviews

10/10 Excellent

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very good food, and super clean.
Stayed 2 nights in Oct 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Nibras

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place, friendly staff, clean room
Stayed 1 night in Mar 2024

8/10 Good

Réal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with clean rooms and swimming pool.

Nice, refurbished hotel with clean rooms and kind staff. Hotel has a swimming pool in which you can cool down. By car you can find plenty of restaurants within 15 min distance.
Stayed 1 night in Aug 2022

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.

6/10 Okay

Blazenka

Liked: Cleanliness
Disliked: Amenities
The staff at the restaurant were rude and very pushy. We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen. We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there” We ended up only ordering hummus and some bread because they gave us such a hard time. They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up. It was annoying and not a great impression
Stayed 1 night in Oct 2025

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities
The only negative point is that the AC is set at a very low temperature. It's an on or off AC : no possibility to set the temperature at a desired degree or strength of air flow. It's really freezing as you enter the room. One night is enough to catch a cold!
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel un po vetusto negli arredi ma pulito e personale molto cortese
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien !

Joli hôtel familial et calme : nous avions par moment la piscine pour nous seuls. Le petit déjeuner était bon, vous êtes bien localisés pour vous déplacer en voiture. Le personnel est très gentil.
Stayed 1 night in Apr 2025

8/10 Good

Birgitte

Liked: Cleanliness, staff & service

Fint hotel til prisen.

Fint hotel til prisen.
Stayed 1 night in Mar 2025

8/10 Good

CHIRAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Oct 2024

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺は静かなエリア。ただ昼間は上階の工事の音がうるさかったです。
Stayed 1 night in Jul 2024

8/10 Good

morten

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rigtig fint og stort hotel men meget hård seng.
Stayed 1 night in Jan 2024

8/10 Good

Roland

Liked: Staff & service, property conditions & facilities, room comfort

Séjour convenable mais des points à améliorer

Séjour convenable (4 nuits avec petit déjeuner) Chambre : quelques odeurs d’égouts dans la Sdb, pression faible à la pomme de douche Petit déjeuner : nappe et serviettes pas propres (remarque faite au personnel et à l’accueil : reçu appel du manager mais problème identique le lendemain)
Stayed 4 nights in Dec 2023

4/10 Poor

Lydia

Disliked: Staff & service, property conditions & facilities, room comfort

Chambre bruyante et nourriture infame

Nous avions une chambre côté route de grande circulation, même si la chambre était spartiate c'était surtout le bruit de la route. Fenêtres qui ferment mal, nous avons dormi avec les bouchons dans les oreilles mais ca ne suffisait pas. Sinon on décourage fortement la restauration, nourriture chère, sans saveur (buffet dont nourriture froide). On était tous seuls à l'intérieur car ils n'ont pas voulu nous donner une table dehors. Petit-déjeuner idem, nourriture basse gamme. À éviter à tout prix.
Stayed 1 night in Nov 2023

8/10 Good

Ottavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto carino, personale disponibile. Struttura pulita e rapporto qualità prezzo molto buono.
Stayed 1 night in Sep 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war sehr sauber, große Poolarea, große Auswahl beim Frühstück und Abendessen sowie freundliches Personal. Würde es sofort wieder buchen.
Stayed 2 nights in May 2023

8/10 Good

Sibylle

Liked: Cleanliness, staff & service

Bon hotel pour transit

Bon hotel avec un bar. Assez bruyant pour les chambres côté route.
Stayed 2 nights in Jan 2023

6/10 Okay

Scampucci

Liked: Cleanliness, staff & service, amenities
L'hotel se trouve le long d'une grande route et la fenêtre fermait mal. La chambre était donc très bruyante. Par contre, le personnel est gentil, le repas correct.
Stayed 1 night in Jan 2022

8/10 Good

PETROS

value for money
Stayed 6 nights in Sep 2021

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel with perfect Swimming pool, i really enjoyed it
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice mistake

I actually booked this place by mistake, but it turned out well. The hotel was a very pleasant place for an overnight stay. The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out. Staff were very helpful. The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer. All in all, a good place for a business stopover.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

The rooms on both sides are very noisy. The pool is actually disgusting as it is full of fungus and really dirty. I’ve talked to the manager about it and it seems that he knew about it but didn’t really want to change that. The pool is also ice cold. For the price it’s ok but we didn’t really enjoy it that much.
Stayed 2 nights in Dec 2019