Hotel Cristallo offers a peaceful mountain escape with continental breakfast and direct slope access. Unwind at the spa, challenge yourself in the arcade, or maintain routines at the gym and indoor pool. Enjoy free WiFi and an on-site restaurant for lunch and dinner.
Located in Stelvio, Hotel Cristallo is in the mountains and in a national park. Churburg Castle and Convent of Saint John are local landmarks, and some of the area's attractions include Minigolf Sulden and Passo di Gavia. Giardino Botanico Alpino Rezia and Sertorelli - Scuola Sci are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Visit our Stelvio travel guide
Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a terrace, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a massage at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
An indoor pool
Free self parking
Bike rentals, an electric car charging station, and an elevator
Tour/ticket assistance, multilingual staff, and a front-desk safe
Room features
All guestrooms at Hotel Cristallo feature comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
Rollaway/extra beds and free infant beds
Bathrooms with shower/tub combinations and free toiletries
Free continental breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge
A restaurant
Things to do
Arcade/game room
Bicycle rentals
Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Ski storage
Ski-in/ski-out access
Steam room
Family friendly
Arcade/game room
In-room crib
In-room refrigerator
Indoor pool
Rollaway/extra bed
Soundproofed rooms
Conveniences
ATM
Limited-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In a national park
In the mountains
Terrace
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
Refrigerator
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Cristallo Stelvio
Cristallo Stelvio
Hotel Cristallo Hotel
Hotel Cristallo Stelvio
Hotel Cristallo Hotel Stelvio
Frequently asked questions
Does Hotel Cristallo have a pool?
Yes, this property has an indoor pool.
Is Hotel Cristallo pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Cristallo?
Check-in start time: 2 PM; Check-in end time: 7:30 PM.
What time is check-out at Hotel Cristallo?
Check-out is at 10:30 AM.
Where is Hotel Cristallo located?
Located in the mountains, this ski-in/ski-out hotel in Stelvio is within a 5-minute walk of Seilbahn Sulden Ski Area and Kanzel Ski Lift and close to winter sports such as cross-country skiing and skiing lessons. Vinschgau Valley and Stelvio National Park are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Cristallo Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
La struttura è a 1900 m s.l.m. vicino all'Ortles (3905 m s.l.m.) e al Gran Zebrù (3851 m s.l.m.). Nelle giornate limpide è uno spettacolo eccezionale osservare le cime dei monti.
Man fuehlt sich in Christallo sofort gut aufgehoben durch die unkomplizierte,familiaere Art.
-Essen und Trinken hervorragend
-Personal freundlich und zuvorkommend
-sehr gute Spa Therapeutin
Prima centraal gelegen familiehotel naast skilift met uitzicht op het dal, kamers zeer verzorgd, ontbijt en diner uitmuntend, gezellig restaurant; combi van Oostenrijkse - en Italiaanse ambiance. Een x per week galadiner, mogelijkheden om aan excursies, proeverijen e.d. mee te doen tegen betaling. Gratis parkeergelegenheid.
Een zeer net hotel met vriendelijk personeel een uitstekende keuken! Elke dag keuze uit heerlijke, gevarieerde en verrassende gerechten tijdens het diner.
Door de ligging aan de piste is het gebruik van de skibus, die overigens voor de deur stopt, niet nodig.
My husband and I stayed for 7 nights. The day starts off with a great breakfast in a wonderfully clean and beautifully presented dining room. We set off after receiving tips on where to go, what to see and were even lent walking sticks and a flask of tea for our walks!! Arriving back in the evening for a very cosy drink by the bar...THEN.... Dinner!!!! OMG!! The Chef is an artist!!! His meals are so balanced, perfectly flavoured and the desserts-something to die for!! My husband does not eat gluten, the chef subtly changed any dish especially for my husband-We are very greatful for the care shown there. The wine selection is wonderful! wines by regions! Altogether a wonderfully family run hotel( third generation!)
Beautiful location at the steps of the Ortles, warm and attentive service from the owners, amazing food. The dinner alone was worth the cost of the hotel, a similar meal for two in Toronto would cost over $300. Overall great value.