"Excellent Breakfast each morning . Staff go out of their way to assist you . "

"Excellent docklands location, Pool was wonderful, customer service was good except the staff member on the buffet breakfast, he was outstanding, really friendly and explained everything available to us, was very warm and welcoming. Everything was pretty clean and the pool was wonderful. Only feedback would be to ensure the pool lounges have been cleaned of mess in the afternoon and the check in staff should let people checking in of the promotions available for guests to take care of eg 50%...