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MR Hotel

3.5 star property
Travelers balance active vacations with relaxation at this city hotel, where the gym energizes and three spa tubs provide perfect post-sightseeing recovery

Choose dates to view prices

MR Hotel offers a welcoming retreat near Costanera Center. Guests enjoy a complimentary breakfast buffet and can unwind in the sauna. The property features three spa tubs, a gym, and an indoor pool for maintaining fitness routines while traveling.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Private bathroom
Deep soaking bathtub
Designer toiletries
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Private bathroom
Deep soaking bathtub
Designer toiletries
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Deep soaking bathtub
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Private bathroom
Deep soaking bathtub
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Located in Providencia, a neighborhood in Santiago, MR Hotel is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Chilean National Zoo and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
Map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000

What's nearby

  • Sculpture Park showing art, a garden and outdoor art
    Sculpture Park
    6 min walk - 0.5 km
  • Costanera Center , es un proyecto inmobiliario ubicado en la comuna de Providencia en la ciudad de Santiago, Chile. Debe su nombre a que se sitúa cerca del río Mapocho. Consta de un conjunto de cuatro edificios (dos de ellos no construidos) ubicados en la intersección de Avenida Andrés Bello con Nueva Tajamar, a unos metros de la estación Tobalaba del Metro de Santiago. Su edificio central, la Gran Torre Santiago, cuenta con un área total de 128 000 m², tiene una altura de 297 metros incluida la espiral (300 m hasta el último de sus 62 pisos) y está equipado con 24 ascensores de alta velocidad que pueden alcanzar un máximo de 6,6 metros por segundo.1​ Con estas características, la Gran Torre Santiago se convierte en el rascacielos más alto de Latinoamérica. Las torres 1, 3 y 4 tienen una altura de 175, 175 y 105 metros, respectivamente.
    Costanera Center
    12 min walk - 1.0 km
  • A bit too smoggy for a great shot but it is indeed the tallest building in chile.
    Gran Torre Santiago
    15 min walk - 1.3 km
  • Municipal Market of Providencia
    8 min walk - 0.7 km
  • Clínica Indisa
    11 min walk - 1.0 km

Getting around

  • Pedro de Valdivia Station
    2 min walk
  • Parque Almagro Station
    7 min drive
  • Santiago Intl. Airport (SCL)
    25 min drive

Restaurants

  • Fuente Alemana
    1 min walk
  • Cora Bistró
    3 min walk
  • We Are Four Coffee Roasters
    1 min walk
  • Alemán Experto
    2 min walk
  • Fajita Express
    1 min walk

About this property

MR Hotel

Hotel near Costanera Center
A free breakfast buffet, laundry facilities, and a bar are just a few of the amenities provided at MR Hotel. For some rest and relaxation, visit the sauna or the 3 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Concierge services, tour/ticket assistance, and 8 meeting rooms
  • Smoke-free premises, a reception hall, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 112 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 24-inch plasma TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to March 17 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

We should mention

Pool access available from 7:30 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

Frequently asked questions

Does MR Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM. The pool will be unavailable from March 2 2026 to March 17 2026 (dates subject to change).

Is MR Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at MR Hotel?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at MR Hotel?

Check-out is at noon.

Where is MR Hotel located?

Located in Providencia, this hotel is within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Sculpture Park are also within 10 minutes. Pedro de Valdivia Station and Los Leones Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MR Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 218 out of 433 reviews
Rating 8 - Good. 135 out of 433 reviews
Rating 6 - Okay. 43 out of 433 reviews
Rating 4 - Poor. 22 out of 433 reviews
Rating 2 - Terrible. 15 out of 433 reviews

Reviews

10/10 Excellent

Juhasz

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little difficult, but the location of the hotel and the helpful staff are all positive. Would recommend this hotel for others.
Stayed 1 night in Dec 2025

10/10 Excellent

Juhasz

The staff was very helpful and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious. Stuff is helpful，Location is good
Stayed 3 nights in Nov 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very kind.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Gracious staff and a good location for a very reasonable price.
Stayed 2 nights in Mar 2024

8/10 Good

ARTHUR

Liked: Amenities
Great location.
Stayed 5 nights in Jan 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. The hotel is located in a very good area.
Stayed 1 night in Sep 2023

10/10 Excellent

William Horton

Liked: Staff & service, amenities, property conditions & facilities
Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.
Stayed 7 nights in Apr 2024

8/10 Good

Joe

It is an ok hotel. Facility is old and outdated. The location is good and price is very reasonable
Stayed 1 night in Jan 2024

6/10 Okay

Darrell

Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days
Stayed 3 nights in May 2024

10/10 Excellent

Leanne

Liked: Property conditions & facilities, room comfort

Value, Location & Service

The hotel was a little out of the centre but easy to get as it was right on the metro line. Lovely wide tree lined streets & safe area. Staff were very helpful & offered all the information I needed. Breakfast was plentiful & there was a nice pool & Gym. I needed to checkout during the evening to get a flight, as I would miss breakfast the next morning they provided me with a breakfast box. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerijs

Liked: Cleanliness, staff & service, property conditions & facilities
Very very very good hotel. Very good stuff. Brilliant service. In regards cleaning services very good too. Replacing towels whenever you want even replacing soaps as well every day. Breakfast ok. Can be a little improved. A bit more fruit options. Plenty of cakes, coffees, teas, actimels, yogurts.
Stayed 4 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

A great hotel in a prime location.

A very well located hotel in Providencia within walking distance to a metro station as well as shops, amenities and attractions. Area felt safe enough for Santiago and we never had any issues. The hotel looks amazing from the outside as do the internal corridors. Our room was dated but worked well for us. No maintenance issues just older furniture. The shower was great and bathroom felt more modern. The included breakfast was basic but for the price we paid, the breakfast was great. Some staff spoke English which was helpful. Room service was quick and tasty. We enjoyed our stay here and would return.
Stayed 5 nights in Apr 2024

4/10 Poor

Vijayan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking situation is a nightmare Has very few Amenities. No iron box in the room. Room carpet was dirty. Very run down interiors and corridors. Only reception and dining area are good.
Stayed 5 nights in Dec 2023

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Santiago

Room 308. The view from my room was of a wall and the access ramp to the garage. The spring mattress on the bed is old and needs replacing. The layout of the rooms, those closest to the avenue, receive all the noise from the entrance hall, the breakfast area and the elevators, with groups of guests arriving and saying good night with laughter. Every night, around 11:00 PM I heard noises like brass (garbage?) being dragged and men talking loudly. The room is spacious, very clean, with an electric kettle and sachets of coffee, teas, sugar and sweetener. The breakfast is very hearty and sufficient. The staff are very professional and extremely friendly. The hotel is in a very good, safe area with plenty of restaurant, snack bar, pizzeria and transport options. Uber works very well in Santiago.
Stayed 4 nights in Apr 2024

6/10 Okay

James L Y

Liked: Staff & service, room comfort

Family trip

Need to upgrade the bathroom. No toilet paper holder missing- they just pit the toilet roll on the toilet tank. Only one hook in the bath room to hang just one bath towel. Nothing else. Closet have dirty towel and debris on the floor. yuck mini refrig leaking- stilled 1 week there and kept telling them to fix it. Have to put a towel inside to prevent the leak. Replace a other one still leak but less. Breakfast always the same- not good. Only thing good is location.
Stayed 7 nights in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express
Stayed 1 night in Jun 2024

6/10 Okay

Cristiane

Liked: Cleanliness, room comfort
Bom hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, amenities
Nice hotel, on the older side, great and very helful staff. Helpful with early check-in and luggage storage. Repairs going on, a bit noisy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place to Stay!

Staff is very friendly and helpful, parking is safe, restaurant and morning buffet were delicious. Rooms were very spacious. Correction to what hotels.com says, there are no hot tubs/jacuzzi’s on site. There is a pool and gym, pretty dated equipment in gym but very usable! Central location to walk the east side of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value in a great area of Providencia
Stayed 1 night in Oct 2023