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Hotel Ciao

1.0 star property
Friendly welcome at this cozy retreat near Basilica di Santa Maria Maggiore. Helpful staff make guests feel at home while exploring Rome.

Choose dates to view prices

Hotel Ciao sits close to the ancient Roman Forum, offering warm hospitality that seasoned travelers appreciate. The multilingual staff provides tour assistance and concierge services, while free in-room WiFi and luggage storage make exploring Rome convenient and stress-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
The current price is AED 518
AED 605 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Down comforters, in-room safe, desk, laptop workspace

Classic Single Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, laptop workspace

Classic Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Down comforters, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Rainfall showerhead
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Classic Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Located in Rome City Centre neighborhood, Hotel Ciao is connected to a rail/subway station. Castel Sant'Angelo and Vatican Museums are cultural highlights, and travelers looking to shop may want to visit Via Veneto and Via del Corso. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico or Foro Italico. Visit our Rome travel guide
Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Via Marsala which includes a city and signage as well as a small group of people
    Via Marsala
    1 min walk - 0.0 km
  • Rome - fountain from Piazza della Repubblica at night
    Piazza della Repubblica
    8 min walk - 0.7 km
  • Italy, Rome, pigeons flying in front of Santa Maria Maggiore
    Basilica di Santa Maria Maggiore
    8 min walk - 0.7 km
  • Via Nazionale which includes heritage architecture and a city
    Via Nazionale
    10 min walk - 0.9 km
  • Teatro dell'Opera di Roma
    10 min walk - 0.9 km

Getting around

  • Termini Tram Stop
    6 min walk
  • Rome Termini Station
    7 min walk
  • Ciampino Airport (CIA)
    34 min drive

Restaurants

  • VyTA Boulangerie
    2 min walk
  • Starbucks
    3 min walk
  • Roadhouse Restaurant Roma Termini
    2 min walk
  • Five Guys
  • Trombetta
    3 min walk

About this property

Hotel Ciao

Hotel near Via Veneto
Close to Via Nazionale and Colosseum, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Multilingual staff, concierge services, and luggage storage
  • Tour/ticket assistance, an elevator, and a front-desk safe
  • Smoke-free premises
Room features
All guestrooms at Hotel Ciao feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hair dryers and shampoo
  • TVs with satellite channels
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Is Hotel Ciao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Hotel Ciao doesn't offer parking.

What time is check-in at Hotel Ciao?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciao?

Check-out is at 10:00 AM.

Where is Hotel Ciao located?

Located in Rome City Centre, this hotel is within a 15-minute walk of Via Marsala and Via Nazionale. Colosseum and Trevi Fountain are also within 2 mi (3 km). Termini Tram Stop is 6 minutes by foot and Laziali Station is 8 minutes.

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Reviews

Hotel Ciao Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 188 reviews
Rating 8 - Good. 60 out of 188 reviews
Rating 6 - Okay. 26 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 10 out of 188 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room beds made everyday nice bonus. Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
close to train station.places to eat nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Stayed 8 nights in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aurélien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and great location

Fantastic service, friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Katey

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice Stuff, good room
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet air conditioning. Close to good grocery store. Close to main train station and subway. Very froendly
Stayed 9 nights in Sep 2025

8/10 Good

ALFONSO

Liked: Cleanliness, staff & service
Excellent customer service: Trojan provided friendly and knowledgeable customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay at Hotel Ciao

This hotel is in a great location to explore Rome. Surrounded by great little bars & restaurants & termini is straight across the road. The room was lovely, comfortable bed & en suite, what more could you ask for. So peaceful during the night as well. The host & hostess were amazing & so helpful, couldnt do enough for you & a mine of Information! Wouldnt hesitate to recommend this little spot.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet.
Stayed 2 nights in Jun 2025

6/10 Okay

Ngok Kong

Liked: Cleanliness, staff & service, property conditions & facilities

Near main train station

As a Singaporean, first time to check in to this type of hotel. Anyway the room is clean and good enough for rest and sleep. Hotel is very near to the main train station and subways, so I think this is the main reason to book this hotel. And the whole area has plenty of this type of hotel - very plain with no other amenities or luxury.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Tiffeny

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Stayed 3 nights in Sep 2024

10/10 Excellent

gdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, close to transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Tor Hallvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay by the Rome Termini Train station

Convenient hotel by the termini train station. Clean, spacious room and bathroom. central location. Very nice staff. We were warmly greeted by the receptionist who gave us a lot of suggestions for restaurants and bakeries. They were services minded and we were able to get a late check-out. Free coffee in the reception, lounge area and luggage storage.
Stayed 3 nights in Jul 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was friendly and helpful. The room was clean and comfortable. Good location.
Stayed 4 nights in Oct 2024

8/10 Good

Eloida

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Near train station.
Stayed 5 nights in Oct 2024