Find hotels in River Heritage, AL from AED 188

"Unfortunately, I wasn’t even there an hour. The room smelled sweaty and had an awful stitch smell to it. There were some form of herbs and ticks looking stuff inside the drawer. I quickly went back downstairs with my bags and checked out. The front desk clerk was nice about it. I am still waiting on my refund. It’s been 3 days."

"The property is beautiful and the rooms are well appointed. I do wish there was additional counter space in the bathroom. The gym is small, but the staff is sweet and the location is fantastic. "

"overall it was a peaceful stay but the pictures of the hotel were not accurate. the pictures made it look like a nice hotel. But it was more like a motel. pictures were deceiving. "

"Staff was amazing, extremely friendly and property was clean. They have a kickback every night where they put out a small spread, changes nightly, where smoked pulled pork, nachos, baked potatoes etc.. were that nights items, along with a card for 3 drinks from the kickback bar for each night of stay. Then there is the breakfast in the morning, excellent spread. Between those 2 things that covers supper and breakfast. This hotel chain has always been amazing for us!"

"We stayed in a suite!! The room was far from clean with dirt on the flooring. The sofa was ripped and the back pillow coming off, and the sofa bed was disgusting. The light when you entered the room flashed like a strobe light (not good when you have a family member with epilepsy). There was mold growing under the bathroom vanity and sharp broken tiles surrounding the floor. The toilet ran all night. And the kicker of the trip, NO hot water the entire stay. And now I can’t get any type of at least partial refund from Expedia or the hotel. "

"Pleasant stay. I will definitely book here again. "

"The bar was ok"

"We arrived late and there was a person working the front desk. Had to call a number & wake someone up to check in. The property itself looks NOTHING like the photos used. A huge misrepresentation! We arrived at 3:30AM and there were at least 10 different people loitering in the parking lot, we witnessed what had to have been an illegal transaction taking place. This property felt so unsafe that we left and slept in the parking lot of a truck stop instead. BUYER BEWARE! We tried unsuccessfully to get a refund. Please, please do yourself a favor and find somewhere else to stay. "

"Buyer beware: this is a converted Best Western Hotel (old made new with paint type place) Our problems began at check in and did not end. There were a series of problems and inappropriate jokes, like my daughter and I were allowed into the room but we were to leave our 5 year old in parking lot for the night. At 4:30 am, a staff member entered our room. We called police. The police, staff member, maintenance person and cleaning troop came to enter the room 4 more times after that. Our keys were blocked from further entering the room. Problems did not end until I called it a day and checked out 1 day prematurely. I had tickets to shows and parks...all were lost. Not to mention, we wasted 6 hours of driving on the road to get there. Terrible, terrible place. Stay away from this hotel."