"Great staff and amenities "

"物超所值。 員工專業有禮，笑容可掬。"

"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"The service was fantastic across the board with everyone that we encountered from the staff. "

"Muy limpia y el desayuno agradable, lo único que tienen que tomar en cuenta es que el tren bala pasa a un lado pero si no te importa un poco de ruido sin problema, tienes lo necesario a la mano "

"Incredible property right on the snow next to the ski lift. It was perfect to be able to ski in and out as we pleased. The staff were super helpful and lovely."

"晚餐和早餐真的太棒了，房間也很舒適"

"ちょっとうるさい団体がおり部屋でもうるさかったがフロントに連絡したらきちんと対応してくれて良かった 帰り際にも声を掛けてくれた"