2/10 سيّئ للغاية
Zainab
مسافر برفقة شريك
6 مايو 2026
عناصر لم تنل الإعجاب: النظافة
Had a terrible stay at this place. The curtains were old and dusty, and the overall unit felt very poorly maintained. The balcony was also closed, which was extremely disappointing considering Brickell is known for its beautiful views. I was told it was “under renovation,” but that still does not justify the condition or inconvenience. I even offered to switch to another unit because I was there for birthday celebration, but I was told I would have to pay the full amount again before moving, which I found unfair and unreasonable.
What made the experience more disappointing was the lack of hospitality and empathy from the person I communicated with. The responses were rude and there was no consideration for how frustrating the situation was as a guest.
I have stayed in another unit in the same area before where the owner maintained the place beautifully and provided excellent hospitality, so I know the experience can be much better than this. Please consider blocking this unit temporarily and making the necessary improvements. It’s not fair for guests to spend their hard-earned money and receive this kind of experience in return.
Zainab
أقام ليلتين (2) في شهر مايو عام 2026
