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Complutense

2.0 star property
Attentive staff and modern amenities create an ideal city living experience in this centrally located property with thoughtful services

Choose dates to view prices

Complutense sits in the heart of the city, offering a comfortable base with practical amenities like free in-room WiFi. Guests appreciate the convenience of an elevator, 24-hour front desk and luggage storage, along with staff who consistently provide attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Double or Twin Room | Desk, blackout drapes, free WiFi

Double or Twin Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free WiFi

Triple Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Bathroom | Free toiletries, hair dryer

Quadruple Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Located in Alcala de Henares, Complutense is in the city center and near a train station. El Encin Golf and Golf Negralejo are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Centro Cultural Rafael Alberti and Parque Europa. Looking to enjoy an event or a game while in town? See what's happening at Karting Club Los Santos or Karting Cabanillas. Visit our Alcala de Henares travel guide
Map
Calle Encomienda, 9, Alcala de Henares, Community of Madrid, 28805

What's nearby

  • Historic courtyard of spanish university of Alcala de Henares, S
    University of Alcala
    5 min walk - 0.4 km
  • Aerial view of Plaza Cervantes square in Alcala de Henares, Spain
    Plaza Cervantes
    8 min walk - 0.7 km
  • Convent of Las Clarisas de San Diego
    5 min walk - 0.4 km
  • Corral of Comedies Theater
    6 min walk - 0.6 km
  • Teatro Salon Cervantes
    8 min walk - 0.7 km

Getting around

  • Alcalá de Henares Station
    11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    23 min drive

Restaurants

  • Taberna San Isidro
    5 min walk
  • Manolo Bakes
    6 min walk
  • Las Murallas
    4 min walk
  • La Cartujana
    6 min walk
  • Granier
    6 min walk

About this property

Complutense

Hotel in the city center
Complutense provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), luggage storage, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Complutense have comforts such as air conditioning, in addition to amenities like free WiFi and room service.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Heating, daily housekeeping, and desks

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  • Air conditioning
  • Breakfast available
  • Room service
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 4 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Complutense ALCALA DE HENARES
Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Frequently asked questions

Is Complutense pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-out at Complutense?

Check-out is at noon.

Where is Complutense located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Capilla de las Santas Formas, Convent of Las Clarisas de San Diego, and Colegio de San Ildefonso. University of Alcala and Palacio Laredo are also within 10 minutes. Alcalá de Henares Station is 11 minutes by foot.

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Reviews

Complutense Reviews

7.6

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place except they don't offer breakfast at this time, but there is a short walk from many stores and cafes.
Stayed 3 nights in Feb 2023

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The room is super clean as well as the bathroom. It is very small, I mean, very. Besides the bathroom, there's nothing more than the bed and a little space around, it so be aware. Other than that, great location!
Stayed 1 night in Feb 2026

10/10 Excellent

Cartão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Fue muy acojedor, buen lugar para puntos de encuentros turisticos cerca de todo. Lo unico que no tiene es desayuno el resto todo bien!!!
Stayed 8 nights in Aug 2025

4/10 Poor

RENAN GONZALO

Disliked: Property conditions & facilities
En el subsuelo y sin suministros
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para uno a días

Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

conrado, valencia

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018

6/10 Okay

Gloria, Ohio, USA

Liked: Staff & service
Disliked: Room comfort

Room OK however

Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018

6/10 Okay

Paco, Sant Joan

Hotel céntrico y bastante barato.

Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities

Hostal muy familiar y acogedor

El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ni fú ni fá...

Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marvin

Disliked: Cleanliness

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

weiblich, Unterfranken

Liked: Cleanliness, staff & service

Zentral gelegen, ausreichend für kurzen Aufenthalt