Westpoint Hotel combines comfort with a prime location near Hyde Park. Enjoy in-room WiFi and multilingual staff assistance for nearby attractions like Kensington Gardens and Marble Arch. The lobby offers a TV for news updates, and luggage storage handles pre-check-in logistics.
Located in London City Centre, a neighborhood in London, Westpoint Hotel is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
168 - 172 Sussex Gardens, London, England, W2 1TP
What's nearby
St Mary's Hospital
3 min walk - 0.3 km
Hyde Park
5 min walk - 0.4 km
Kensington Gardens
5 min walk - 0.4 km
Paddington Central
8 min walk - 0.7 km
Marble Arch
13 min walk - 1.2 km
Getting around
London Paddington Station
2 min walk
Paddington Underground Station
2 min walk
Heathrow Airport (LHR)
47 min drive
Restaurants
Angus Steakhouse Paddington
2 min walk
Steam Bar
4 min walk
The Pride of Paddington
4 min walk
Blank Street Coffee
2 min walk
CÉ LA VI London
3 min walk
About this property
Westpoint Hotel
Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Westpoint Hotel has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
Multilingual staff, an elevator, and a TV in the lobby
Tour/ticket assistance, a vending machine, and a 24-hour front desk
Smoke-free premises, luggage storage, and a front-desk safe
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
More
1 building
5 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
More
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Alcohol is not served or permitted at this property
Property is also known as
Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London
Frequently asked questions
Is Westpoint Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Westpoint Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.
What time is check-out at Westpoint Hotel?
Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).
Where is Westpoint Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Madame Tussauds Wax Museum are also within 1 mi (2 km). Paddington Underground Station is only a 2-minute walk and Lancaster Gate Underground Station is 6 minutes.
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Reviews
Westpoint Hotel Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
8.4
Location
7.6
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 120 out of 1001 reviews
10 - Excellent
120
Rating 8 - Good. 395 out of 1001 reviews
8 - Good
395
Rating 6 - Okay. 296 out of 1001 reviews
6 - Okay
296
Rating 4 - Poor. 124 out of 1001 reviews
4 - Poor
124
Rating 2 - Terrible. 66 out of 1001 reviews
2 - Terrible
66
Reviews
6/10 Okay
Grace
21 September 2025
Liked: Cleanliness, staff & service, amenities
Great location, hotel very clean but a little dated. Would stay again.
Very good location!
Nice restaurants and bars in the area.
Room ok but the shower is terrible. Cold or super warm.
Martin
Stayed 2 nights in May 2025
6/10 Okay
Vu
17 July 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Vu
Stayed 1 night in Jun 2025
6/10 Okay
Julyet
14 July 2025
Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in
Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Julyet
Stayed 1 night in Jul 2025
6/10 Okay
Ivy
28 June 2025
Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Ivy
Stayed 7 nights in Jun 2025
10/10 Excellent
Niccolò
28 June 2025
Liked: Cleanliness, staff & service, amenities
Good value for the money!
The location is truly fantastic: less than a 10-minute walk from Paddington Station (Tube, Elizabeth line, buses), making it super convenient to get anywhere. Despite being so central, the hotel's street is residential and very quiet, which is a big plus.
The staff were exceptional, super kind and helpful. We'd requested an accessible room for my parents, who have mobility impairments. A maintenance worker proactively noticed our assigned room wasn't suitable and alerted reception. Staff immediately gave us another appropriate room, apologizing for the mistake. We truly appreciated their proactiveness!
They also have a free luggage room, which was very handy, even if it's not supervised.
As for the structure, it's a bit dated: corridors are narrow, the wooden floors under the carpet creaked quite a bit, rooms use manual keys (returned to reception when leaving), and the sinks were visibly old.
However, the room was perfectly clean, and so were all other hotel areas we saw.
One thing we noticed was the room was inexplicably very warm, even with the window open, it stayed significantly warmer than the mild outside temperature. There was no air conditioning, just a fan that helped very little. From the window, we heard a constant, audible noise, probably from the air circulation pipes. It was noticeable, but being constant, it eventually became a kind of white noise that didn't disturb our sleep at all.
Ultimately, we were satisfied.
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation.
Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
This hotel did not match the images or services advertised online. The room was claustrophobic for someone with no previous experience feeling claustrophobic - barely room to open a suitcase, the shower was less than 1 metre square, and the bathroom had less then 50cm of changing room unless you wanted to straddle the toilet to do so. The supposedly free wifi might work…but my webpages are still trying to load. Cleaning staff do not understand the meaning of “do not disturb” signs which was a huge invasion of privacy (especially considering I had to change in the room because of the aforementioned limited space in the bathroom), and took a fan out of my room (during a warm week) that was quite obviously in use. When I asked reception staff about this and if I could have one to take back to my room, I was made to feel that this was a huge inconvenience to them. I would not recommend this travel to anyone wanting a good nights sleep, rest after travelling from the other side of the world, or just a nice stay in general. If I could give this hotel no stars, I would. I checked out 5 days early and booked a different hotel because I was so uncomfortable and staff refused to refund remaining nights even after I explained my complaints and was visibly upset.
Lo mejor sin duda es la ubicación, al lado de la estación de Paddington que facilita mucho moverse y una rápida llegada al aeropuerto. También el personal es muy amable y se puede dejar las maletas en una consigna antes y después de la estancia. También son muy amables de dejar café y té para prepararte en la habitación, los cuales reponen todos los días al limpiar la habitación. Lo único que eché en falta fue un cerrojo en la habitación y que la televisión era demasiado antigua.
Kamertje te klein voor 3 personen, badkamer zwaar onvoldoende, douche verschrikkelijk, wastafel meer geschikt voor toilet dan voor 3 persoonskamer.
Service is verder prima, elke dag opgemaakt bed en schone handoeken.
Mark
Stayed 3 nights in Dec 2025
4/10 Poor
Fabian Stensrud
14 November 2025
Disliked: Cleanliness, staff & service, amenities
Insekter på rommene, dårlig standard. God beliggenhet
Das Zimmer war sehr schön, allerdings extrem warm und ohne Klimaanlage, wodurch es im Zimmer fast nicht auszuhalten war. Zur Abkühlung wurde ein sehr staubiger Ventilator ins Zimmer gestellt…
Das Personal war bis auf eine Mitarbeiterin freundlich und Check In/Out verliefen reibungslos.
Die Lage des Hotels ist wirklich gut welches auch der größte Vorzug des Hotels ist.