"good"

"Absolutely value for money. West lake scenery area is only steps away and General Yue Temple is right next to it. The room is clean, amenities great, staff very friendly, breakfast is very good. Considering the quality of the hotel the price is a real bargain. Couldn't recommend more!"

"细心为客户开床，准备好拖鞋在床边。有欢迎水果，丰富的早歺。从机场接送客人到酒店。服务员专业及有礼物。最印度深刻是床边放了一张手写的短信息，很细心"

"Good value for money for the period stayed. Great location with historical street and grand canal at the back of the hotel. Breakfast was great with plenty choices catering for international and local tastes."

"Tip top cleanliness, the staff are all so warm and polite, they offered free hot drinks at the lobby all day long and midnight hot porridge. They even have free laundry service that deliver to your doorstep. Everything is good here, service is good and they even have all kind of aminities that if free at lobby for you. I'll definitely visit here again next time. "

"Very high tech oriented hotel. Excellent breakfast buffet. Love to stay again. "

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."