6/10 Okay
Mike W.
18 April 2024
Liked: Location
Disliked: Check-in, communication
Needs Improvement
The property is approx 3km away from the location shown on the VRBO map, so this needs altering.
Initial communication was ok, however we were met at the property by a not so good English speaking lady who very briefly showed us around.
No instructions whatsoever for Wifi, appliances, etc, tried calling number that was left, turned out this person was away, luckily had number for the owner who also spoke little English so literally had to fend for ourselves.
The fridge was on its warmest setting so all our fresh food took overnight to cool down, spoke to the owner about the fridge she wasn’t concerned in the slightest.
No soap supplied to bathrooms, no dinner plates only side plates, 3 kitchen knives all blunt, broken scissors, only 3 outside chairs usable as 3 broken on legs, no where to dispose of rubbish bags as instructions not left, very small bath towels (good for kids) bath plug didn’t work on lever had to use a knife, shower head blocked with lime scale (we had to clean) no logs left for wood burner, the sealing rope is broken also.
Could be a 5 star property as location is great, but most definitely an information pack is needed written in English along with things mentioned above dealt with asap.
Mike W.
Stayed 5 nights in Apr 2024