Find all hotels by Best Western in Kansas City, MO from AED 299

"Bathroom could’ve been a little more updated"

"Loud children playing “knock and run” was the highlight of me and my fiancée’s visit. We couldn’t make love any time we were there due to ongoing noise from children above and adults beside us. Property and Staff were great… the guest were not. "

"Clean rooms, welcoming and friendly staff comfortable beds and pillows."

"No breakfast. 100 dollar deposit for incidentals. "

"The hotel was excellent "

"The bartender who worked Monday night (March 16) was extremely rude and unprofessional. We ordered two rounds of drinks. The espresso martini from the first round didn't taste like espresso at all, but I drank it anyway because I didn't want to be a pain. When we attempted to order a second round, we stood at the bar right in front of him as he passed us over to serve other customers for 3-5 minutes before I finally asked him if we could order a drink. He finally responded to me. I asked him a question about making a lower calorie/sugar version of a paloma, but he was very clearly irritated that he even had to speak to me. We were the only Black people at the bar, and I couldn't help but notice the difference in the way we were treated compared to the other white customers at the bar. I even asked my husband if he did something to offend him when he ordered the first round of drinks, wondering if that was why we were being treated so poorly. I was also disappointed that Lazia was never open one time while we were there. We were told it was because of a "mishap". Everything else was fine, but the poor treatment from the bar tender on Monday night and Lazia never being open (we were not told this in advance) were two major disappointments."

"Overall a nice hotel. Nice amenities like the pool, fitness room etc. Food & room service typically good, prompt service. Valet service is highly commendable very polite group of employees and very prompt. Check in was slow. However, the following from my viewpoint could be improved: I dropped an earring & looked under the couch it was very dirty, crumbs etc. Room service food is good but they do forget to include some of the food you order - when brought to their attention they bring it quickly. I've stayed at this hotel before & this has happened several times. My favorite part of this stay was the elevator. I thought the elevator was stuck because I pushed the down button and the light kept going off. I was on my way to an appointment and needed to go so I decided to take the stairs down - from the 14th floor. I got down to the 2nd floor and noticed there was no door handle/knob so I proceeded to go the the 1st floor same problem no way to get out onto the 1st floor. Interesting. Curious at this point I proceeded to go down which led to the basement where the valet employees park the cars. Very dark rather dirty looking & still had trouble finding a door out. Fortunately, a valet came down a ramp to park a car & offered to take me back up which I was very happy to accept. Apparently, early morning according to a reliable source, the elevator is just slow. I discovered the next morning that it appears to stop every few floors causing a delay. Nice to know that now."

"It was alright, but I literally found and open needle next to my bed. Not cool!"

"The hotel double booked my stay and i had a security officer jiggling the door handle at 1 am while i was sleeping. I had an early work meeting so i did not appreciate this. The room was dirty and had shaving cream all over the sink. Only plus was front desk staff was friendly. "