"Excellent Location"

"Lovely hotel, close to the centre - staff were very nice"

"The staff are friendly and very accommodating "

"Wonderful resort. Helpful and friendly staff, delicious food at the restaurant, and plentiful selection at the breakfast buffet. We used the Jimjilbang which was a nice place to warm up from the cold outside "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "

"Very clean room and near to amenities."

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"Great decor and vibe"