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One Gem Hotel

4.0 star property

Choose dates to view prices

Located close to Temple of the Five Lords and Hainan Museum, One Gem Hotel provides free airport drop-off, a grocery/convenience store, and a coffee shop/cafe. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and laundry facilities.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
The current price is AED 185
AED 216 total
includes taxes & fees
2 Jun - 3 Jun

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About this property

One Gem Hotel

  • Upscale hotel near Temple of the Five Lords
  • Located close to Hainan Museum, One Gem Hotel provides free airport drop-off, a grocery/convenience store, and a coffee shop/cafe. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and bicycle parking
    • A vending machine, coworking spaces, and coffee/tea in the lobby
  • Room features
  • All 109 rooms feature comforts such as wet bars and laptop-friendly workspaces, in addition to perks like free stocked minibars and free WiFi.
  • Extra amenities include:
    • Highchairs, children's slippers, and children's dinnerware
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hair dryers
    • A personal chef, housekeeping, and printers

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includes taxes & fees
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 4:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 150 per pet, per stay, plus a deposit of CNY 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 30 for children
  • Pet deposit: CNY 500 per stay
  • Pet fee: CNY 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Hosted evening meal: CNY 48

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 91460000MACFLBUE2K

We should mention

A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is One Gem Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CNY 500 per stay and a fee of CNY 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at One Gem Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at One Gem Hotel on 2 June 2026 start from AED 185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at One Gem Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at One Gem Hotel?

Check-out is at 4:00 PM. Late check-out is available for a 50% fee (subject to availability).

Does One Gem Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is One Gem Hotel located?

Located in Qiongshan, this hotel is 3 mi (4.9 km) from Temple of the Five Lords and within 6 mi (10 km) of Hainan Museum and People's Park. Haikou Arcade Street and Haikou Clock Tower are also within 9 mi (15 km).

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to and from airport that was pre organised was in time, spacious and clean room, good for a stopover location! Bathroom was huge and very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hoi Loon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Installed intelligent voice assistant to activate the curtain, television, aircon and lightings.
Room
Pork rib rice
Room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was limited but the driver was able to communicate my problem to the police. He was very confident that my cell phone would be found, he helped calm my nerves. He stayed with me the entire time driving me back and forth 2x to the hotel. My cell phone was quickly located by the police and was back in my hands within 2.5 hours of losing it. If it was not for the immediate action of the One Gem Hotel staffs, I would not be able to have my phone back. I really appreciate the kindness of all staffs and how they put their heart into helping their guests. Thank you One Gem for saving my day and saving my holiday from going hopeless. I also want to thank the brilliant police for their prompt attention and speediness in recovering my cell phone. You all have made my visit to Hainan memorable.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern, upscale hotel. Google maps gets you close to the hotel, but I found that Google maps is not very accurate in China. The hotel lobby is on the 9th floor of the high rise building. The room had very modern amenities and a nice shower. There was an issue with the airport transfer which, according to Expedia, was included in the price of the room, but when I got to the hotel they said it wasn't included. The main reason I booked the hotel was for the airport transfer. I'm not sure who is at fault for this, could be inaccurate info on Expedia, or Expedia not communicating the airport transfer as part of the price to the hotel. The hotel manager did offer to provide an airport transfer after I showed my Expedia reservation confirmation, but it was very frustrating and my check in took much longer as a result (30 minutes to check in because of this issue). There's nothing worse than having to argue with the hotel over what's included in the booking, especially when it's in a country where they don't speak English - I really felt helpless in this situation. Makes me think twice about using Expedia to book a hotel. As with many hotels in China, there is no such thing as a non-smoking room, so be prepared to put up with cigarette smoke smell in the room. Other than that, it was a high class hotel room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in a smallish centre off a main highway. Lots of food places, convenience store etc. very nearby. Can use phone to translate l. Staff at the hotel very helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

You Jin

Stayed 1 night in Nov 2025