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Cititel Penang

4.0 star property
Travelers can start their day exploring Downtown George Town's landmarks or relaxing by the indoor pool, then unwind with a refreshing drink at the bar

Choose dates to view prices

Cititel Penang, in Downtown George Town, offers an indoor pool, restaurant, and free in-room WiFi. It's an excellent base for visiting nearby KOMTAR and Swettenham Pier Cruise Terminal. Guests particularly appreciate the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 189
AED 237 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–midnight.

How much does it cost to stay at Cititel Penang?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Cititel Penang on 23 May 2026 start from AED 189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cititel Penang?

Check-out is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Georgetown UNESCO Historic Site and Pasar Chowrasta are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 362 out of 826 reviews
Rating 8 - Good. 353 out of 826 reviews
Rating 6 - Okay. 74 out of 826 reviews
Rating 4 - Poor. 26 out of 826 reviews
Rating 2 - Terrible. 11 out of 826 reviews

Reviews

Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
yes, very nice room and location was very gd...Enjoyed are stay there.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Great view. Location was good with many food available.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel in a great location only a short walk in to the heart of Georgetown. The staff cannot do enough for you and felt looked after. Great amenities and restaurant. Loved it! Thank you.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Georgetown. Close to everything and good amenities. Good value for your money. Can recommend to stay here.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
The location is great, You can walk oldtown, find food, services, bus stop. The room is clean, everything works, just feels a Little bit old, bit funcional. The staff is helpful. The pool is good enough to cool down after a day walking.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Syed

Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MAISANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

YONG CHOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service and room. Great location. Would highly recommend for the price.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Saeful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juliana Binte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. We where going out to eat and it was raining and the staff provided an umbrella which was very thoughtful. There is a huge and varied breakfast selection.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025
Verified

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fast check in, clean and comfortable room. Good surrounding and nearby to all nice food location.
Stayed 1 night in Jul 2025