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Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

About the neighborhood

Map

What's nearby

  • Yoko Hot Springs
    9 min walk - 0.8 km
  • Las Hornillas Hot Springs
    7 min drive - 3.5 km

Restaurants

  • Restaurante Thermomanía
    1 min walk
  • Spor Bar Y Restaurante Los Cuernos
    6 min drive
  • Soda El Torito
    6 min drive
  • Restaurante Vista Verde
    2 min drive
  • Soda La Palma
    6 min drive

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Reviews

Reviews

6.0

7.0

Cleanliness

6.6

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 4 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

4/10 Poor

Yesenia Canales Ocampo

Disliked: Staff & service, property conditions & facilities

NO LO RECOMIENDO

mala estadía, llegue y no respetaron precio de mi reserva, tuve que pagar mas, no me dieron las habitaciones que había reservado trataron de darme unas de mejor calidad tuve que discutir con la administración para que lograran darme las habitaciones que había solicitado y confirmado en línea.
Stayed 1 night in May 2022
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comida muy poca variedad y habitaciones no tenían tomacorrientes
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot springs

The hotel staff was great, the room was clean, the TV didn't work, they only have cold water for the showers, it was a little pricey for what you get. I had been to the hot springs before the hurricane hit and there were a lot more pools. The two that they did have were hot and enjoyable although were in need of being repainted and cleaned. There was a great kids area but since we were a group of adults we staying in the other area. Dinner was good and as the restaurant closed and we were in a meeting they moved us to a nice area and brought us iced water to drink. I would go back again but would know that the showers are going to be cold instead of it being a shock. I am glad they are able to be open not long after the devastating hurricane hit the area.
Verified

6/10 Okay

tony

Liked: Cleanliness, staff & service
Disliked: Room comfort

noisy from 6am to 9pm

you better know spanish and not mind being woke up at 6am when the motorcycles and dump trucks start running up & down the road all day so early noise and all day noise.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local Only Hotel

This stay was horrible. Rooms are small, dirty, only get 3 towels, no rug in the bathroom. Wifi was horrible, the room was difficult to open. Very loud at night.. This is a place were locals go with small kids in their mini park. Would not recommend for a tourist, couple, or any visitors.
Verified

6/10 Okay

Hannia

Liked: Cleanliness

Mucho por mejorar

El hotel no ofrece un par de servicios que parecen en la página de Hoteles.com, por ejemplo, no tienen wifi habilitado; las piscinas de agua fría no están en servicio entre semana, no tienen camas king. Para el desayuno solicitamos específicamente que lo hicieran con poca grasa y no lo hicieron, el huevo nadaba en aceite, la cena si estuvo bien. La habitación no incluye desayuno, todo se paga por aparte a precios un poco elevados para la calidad.Para visitar las termales que es una zona un poco más retirada por la noche no había suficiente iluminación, en ciertos tramos estaba totalmente oscuro. Solo una persona tuvo la amabilidad de cambiarnos de habitación porque solicitamos una cama king que no hay en el hotel.
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar!

Stayed 1 night in Mar 2022
Verified

6/10 Okay

Ray

Liked: Cleanliness, staff & service