Unlock Metropolis offers a practical haven near Dubai Mall with free grocery shopping service. Guests can maintain routines at the gym, relax by the outdoor pool, and enjoy seamless stays with high-speed WiFi, express check-in, and convenient laundry facilities.
Located in Downtown Dubai, a neighborhood in Dubai, Unlock Metropolis is in the entertainment district. Travelers who have shopping on the agenda can visit Dubai Mall and BurJuman Mall, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Burj Khalifa and Dubai World Trade Centre are two other places to visit that come recommended. Visit our Dubai travel guide
A G Tower Marasi Drive, Dubai, Dubai, 50030
What's nearby
Dubai Water Canal
3 min walk - 0.2 km
Safa Park
3 min drive - 2.4 km
Godolphin's Al Quoz Stables
10 min walk - 0.9 km
La Perle
2 min drive - 2.1 km
Dubai Water Canal Waterfall
2 min drive - 2.1 km
Getting around
Business Bay Station
3 min drive
Dubai Intl. Airport (DXB)
23 min drive
Restaurants
Halfcup
3 min drive
Alegra Bar & Sisha
10 min walk
Ancora
6 min walk
Soul Kitchen
4 min drive
Sports on 4
11 min walk
About this property
Unlock Metropolis
Hotel near Burj Khalifa
Located close to Dubai Mall, Unlock Metropolis provides a free grocery shopping service, a hair salon, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers
Free self parking
Breakfast (surcharge), airport pick-up service (surcharge), and express check-out
Express check-in, an elevator, and concierge services
Room features
All 73 individually furnished rooms feature thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
Bathtubs, free toiletries, and hair dryers
55-inch Smart TVs with satellite channels
Wardrobes/closets, balconies, and separate sitting areas
24-hour airport pick-up shuttle on request for a surcharge
Free secured, covered self parking on site
Food and drink
Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: AED 50 for adults and AED 50 for children
Things to do
Gym
Outdoor pool
Family friendly
Dining table
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free grocery shopping service
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with satellite channels
Food and drink
Dining table
Full-sized refrigerator/freezer
Kitchen
Meal delivery service
Microwave
Oven
Stovetop
Toaster
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board
Mobile key entry
Safe
Separate sitting area
Soundproofed rooms
Washing machine
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Cleaning deposit: AED 2500 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BUS-AGT-HFZTU, BUS-AGT-95SPP, BUS-AGT-HS9NA, BUS-AGT-XFSGH, BUS-AGT-LCJDB
We should mention
Pool access available from 8:00 AM to 8:00 PM
Property is also known as
Unlock Metropolis Hotel
Unlock Metropolis Dubai
Unlock Metropolis Hotel Dubai
Frequently asked questions
Does Unlock Metropolis have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at Unlock Metropolis?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Unlock Metropolis on 13 March 2026 start from AED 284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Unlock Metropolis pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Unlock Metropolis?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Unlock Metropolis?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Unlock Metropolis provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 250 per vehicle applies.
Where is Unlock Metropolis located?
Located in Downtown Dubai, this hotel is 3 mi (4.8 km) from Burj Khalifa and within 6 mi (10 km) of Dubai Mall and Dubai World Trade Centre. BurJuman Mall and Dubai Cruise Terminal are also within 9 mi (15 km).
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Reviews
Unlock Metropolis Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very confortable an well located appartment. The staff is very helpful especially Houcem from the reception, very kind and professional person. Thank you !
The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy.
We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Great location & accommodation. Cleaning a concern
My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough.
The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website.
TheIt was one the worst experience that I had with my family due to the following:
- Customer services weren’t professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed.
- Hotel location in a very dull area!
- No professional staff in this hotel “trolly boy, house keeping, security and etc…”
- No simple amenities in the washroom “Shampoo, Conditioner, Shower Gel, etc…”
- The apartment was dusty and smells so bad from other residence apartment “Alcohol, cigarettes Smell and you may name all worst smell”
- Big roaches in the kitchen
- Stains on sofas and bath tub
- Even there is no proper lobby or sign board of the hotel!
- Even they don’t have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp!
- The photos which was posted in booking an are not similar to reality
In nutshell, stay away from this property which is full SCAM!!!